Goods not received
Goods not received, despite numerous emails and contacts via your Messenger and website no replies were received until I advised Id contact Signal Conso the i got a reply to say you had my goods. I also received a refund.
This significantly affected my training for a major upcoming race and is the worst customer service I've encountered.
7 August 2026
Reply from Hardloop
Bonjour Ronan,
I'm truly sorry to hear about your experience.
We deeply regret the inconvenience caused and are committed to enhancing our service to ensure our customers are satisfied.
Thank you for sharing your thoughts with us and we are glad that the goods have been found back and we could refund you the money as a quick solution.
Kind regards,
Romain – HardGuide