Review of Petplan


Rated 1 out of 5 stars

Just received my first renewal - unacceptable.

Just received my first renewal. Has increased by just over £110. The "excuse" for such a big increase is down to the discount received when taking out the policy. This is a con and very misleading, as any money saved on the discount is totally lost in the increase the following year, making the discount utterly pointless.
This is not acceptable. Considering how snide car insurance companies are, even they don't increase renewals by that amount! Plus, their premiums are no where near as high as Petplan's, but would pay much higher values in a claim.
Also, there is no 'no claims bonus', so the premium will just increase every year. It's throwing money away.

21 July 2026
Unprompted review

Reply from Petplan

Hi Lee,

We appreciate you taking the time to share your feedback regarding your renewal premium. We understand your frustration with the increase and how the initial discount may feel misleading when considering the subsequent year's cost. We are always reviewing our pricing structures and customer feedback is invaluable in this process.

Thanks, Becky - The Petplan Team