Borderline misinformation on their…
Borderline misinformation on their website.
The “demo” they show you, is exclusively for Android, do NOT buy this for iPhone, even though they claim it works on iOS, the feature set is heavily reduced, and their dashboard is unresponsive.
They make it difficult to apply for a refund, the only way I could manage was to use their terrible AI chat-bot. Which by the way, when they connect you to a “human specialist”, it’s just another AI.
1 star is too high a rating for this hot mess. Do not buy.
Reply from eyeZy
Dear Valued Customer,
Thank you for sharing your experience.
We understand that iPhone monitoring can sometimes be confusing because available features depend on the installation method and iOS limitations. Some functionality available on Android devices may not be available on iPhones or may work differently.
Please note that all compatibility details and limitations are outlined on our website.
We encourage all users to review our compatibility guide and product setup instructions before purchase to understand what features are available based on their device and chosen plan.
If you are experiencing difficulties or feel the product is not meeting your expectations, our support team is available 24/7 to assist with troubleshooting or clarifications. Please reach out via email or live chat, and we’ll ensure to guide you through the setup or explore possible solutions.
Best regards,
Eyezy Customer Care