Thank you for bringing this to our attention, and we are truly sorry to hear that your package never arrived. We completely understand how frustrating that must be.

We have looked into your order and can see that the tracking is showing the parcel as delivered on our carrier's end. Our team will be reaching out to you directly by email to investigate this further with the carrier and find the best way forward for you.

Thank you for your patience, and we will do everything we can to get this resolved.

Team Vue