Hello,

We are sorry to hear that your experience did not meet your expectations.

After reviewing our records, we could not find any customer service request from you regarding your shipment. Unfortunately, this means we did not have the opportunity to assist you.

If you require any assistance or have experienced an issue, please contact us at support@jumingo.com. Our support team will be happy to review your case and help you as quickly as possible.

Kind regards,

Julia Paulus from Jumingo