It's been one week since I purchased…
It's been one week since I purchased the item, but it still hasn't arrived. I haven't even received any updates from your side. You should be the one contacting the courier since you were the one who shipped the item. As a customer, I should also be provided with a tracking number so I can track the item I purchased.
Until now, I still haven't received the item I purchased. I've been waiting for 7 days already, and I have the right to know where my order is. You should provide me with a tracking number so I can track it myself. You were quick to take my payment, but your service is very slow. Honestly, I regret buying from you.
Reply from Expert.ie
Hello,
Sorry your order has not arrived. If you can share your order number I will get this sorted for you.
Kind regards
Paulette
Hello,
We are sorry to hear that you remain dissatisfied with your experience.
We have responded to both of your reviews and requested your order number so that we can investigate the status of your order, but unfortunately we have not yet received a response with these details.
We take delivery issues very seriously and are always happy to contact the courier, provide tracking information where available, and resolve any problems as quickly as possible. However, without an order number or any identifying information, we are unable to locate your order and assist further.
Please contact us directly with your order number and we will investigate this as a priority.
Kind regards,
Paulette