DO NOT ORDER FROM THIS COMPANY.

Despite the other positive reviews this company has TERRIBLE customer service. I originally placed my order May 10th 2026. All over their website they talk about quick, expedited shipping. In my order confirmation it even said "USA 2-5 days." I had to send an email after 10 days asking to get shipping information. I finally got a tracking number and was told via email by customer service on May 26th that my order would arrive in 3-4 business days.

I tracked my order to the UniUni facility in Seattle WA. It arrived there 5/31. It said estimated delivery June 3rd. Now it is June5th and it has been sitting there according to the tracking since 5/31 and now says "delivery estimate unavailable."

I emailed customer service again and explained the situation. They replied and send me the tracking number and did not address my questions or concerns....very irritating as I clearly already have the tracking number.

I am regretful of making this purchase and wish I had done a better job of reading reviews prior to making the purchase. Our world is an expensive place right now and if customers are willing to spend hundreds (or thousands) of dollars on your products the least you can do as a business is provide helpful, honest, and transparent customer service.

I also know that if anything is wrong with the product if I ever receive it I will just be on my own as there are so many other reviews of people stuck with broken products and the company doesn't even respond to their emails.

If you value customer service, honesty, and transparency do NOT spend your money with this company. Do your research and find another company that values their customers.

I spend a lot of money on various different health and wellness products and I can honestly say that I have never encountered such bad customer service for such expensive products.

ZERO STARS.