Buildfix provided very professional services throughout our entire subsidence repair and wall crack repair process, and we are very happy with the overall experience.

Chris was excellent during the quoting and onsite inspection stage. He was very patient, detailed and professional, and always took the time to answer our questions carefully, which gave us confidence throughout the process.

Jack’s team completed the subsidence repair works professionally and efficiently, while George’s team did a great job with the wall crack repairs afterwards. Both teams were hardworking, careful and respectful onsite. The site protection was done very well, the workmanship was detailed and professional, and the teams always patiently explained things whenever we had questions. They also kept the site very clean and tidy throughout the works and after completion.

What impressed us most was the after-service support. Even after the works were completed, Buildfix responded very quickly when we reported a drainage overflow issue. Lucas attended the property promptly, carefully investigated the problem, identified the blockage and helped resolve it efficiently, even though the issue was ultimately unrelated to the repair works.

Lucas was professional, patient and extremely helpful throughout the process. We really appreciate the excellent customer service and support from Chris, Lucas, Jack’s team, George’s team and the entire Buildfix team.

Overall, the whole process was smooth and pleasant. Highly recommended.