Jumingo promised
Jumingo promised the shipment to be delivered in the last days of May. For a number of days the transport "was on its way" to its final destination. Nobody at Jumingo could confirm where the goods were. Surprised to hear the goods arrived eventually, but days thereafter the goods were still "on its way" to the destination. No response from the help desk, but we received a hefty invoice for recalculation . The previous comment in Trustpilot is nowhere to be found - interesting.....This company never again!
Reply from JUMiNGO
Hello,
We kindly invite you to review the previous exchanges with our support team, as it appears there may be some confusion between different orders.
Our team has handled your requests and provided you with the available information regarding your shipments. Tracking details and any additional charges are related to specific elements of each individual order.
We remain available by email should you wish to review your case with us again, so that we can clarify any misunderstandings.
Kind regards,
Julia Paulus from Jumingo