Please accept our sincerest apologies for this incredibly frustrating experience, as we know how critical business cards are for your professional needs and this is certainly not the standard we strive to uphold. We completely understand how valuable your time is, and we genuinely appreciate your patience while dealing with these shipping and communication gaps. Upon checking your account details, we see that you have since contacted us through another channel and this matter has now been fully resolved. If you still require any additional assistance or if your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.