THEY STOLE MY PASSPORT
THEY STOLE MY PASSPORT,
I CREATED THE SHIPPING REQUEST THROUGH JUMINGO AND THEN SENT THE LABEL TO MY BROTHER SO HE SEND MY PASSPORT TO ME AMONG OTHER DOCUMENTS AND A SIM CARD, THE ENVELOPE ARRIVED ONLY WITH THE SIM CARD AND IT WAS OPEN AND CLOSED AGAIN WITH A TAPE.
I DON'T KNOW WHERE IS MY PASSPORT AND I AM FREAKING OUT, STILL DIDN'T GET ANY ANSWER FROM JUMINGO OR FROM UPS THE SHIPPING COMPANY AND I HAVE A FLIGHT IN 48 HOURS.
Update after company reply
(AGAIN THE PACKAGE THAT WAS DELIVERED IN THE UPS ACCESS POINT HAS ONLY THE SIM CARD.
MY PASSPORT AND ID ARE MISSING FROM THE ENVELOPE, ENVELOP WAS OPENED AND TAPED AGAIN, YOU DIDN'T EVEN READ MY CLAIM OR PLEASE ANSWER MY TICKET NO.853342)
Reply from JUMiNGO
Hello,
Thank you for contacting us.
According to the UPS tracking information, your shipment has been delivered to a UPS Access Point. The exact address of the pickup location is available in the UPS tracking details.
The parcel is currently waiting to be collected by the recipient at the UPS Access Point.
We recommend that the recipient contacts or visits the pickup location as soon as possible to collect the shipment and verify the contents of the parcel.
Kind regards,
Julia Paulus from Jumingo.