Good morning,

I am so sorry to hear your order has not yet arrived with you. Due to Royal Mail delays this has impacted the delivery times and for this, I apologise. I understand this is very disappointing but please rest assured, your order will arrive with you. I am very sorry for any inconvenience caused.

If you would like to keep up to date with any updates on your purchase and you haven't received your order yet, please find your tracking number in our previous email of when this item was shipped. If you cannot find this, please contact reviews@theperfumeshop.com and a member of our team will be more than happy to assist you.

We hope you have a lovely Christmas.

Kind regards,
Sharain