Review of Lenson


Rated 1 out of 5 stars

Delivery blackmail

No delivery (one item out of stock, so nothing sent), followed by slow delivery (several days), followed by blackmail: the delivery company (Citymail) said they have the delivery, but would hold it for a week unless I paid extra. Unbelievable. Instead, I ordered from Mister Spex and received my lenses the next day, fir a cheaper price and with no charge for delivery. So after years of being a Lenson customer, I now buy my lenses from Mr Spex. Thanks, Citymail.

29 August 2022

Reply from Lenson

Hi, Thanks for you review. Sorry to hear you leave us at Lenson due to poor service by Citymail. I will report this and I hope that we will get the chance to service you again in the future. You're welcome back!
Regards,
Lisa