Don't use Hertz. We hired a car that wouldn't get up a icey hill, granted other cars had issues but they all made it up in the end, leaving only us stranded. We ended up getting the car recovered and making our own way up. No contact was made by Hertz to sort a replacement car unless I called them and even then the options given were not suitable. So we ended up booking transfers, I've spent the last 3-4 weeks trying to get a refund from Hertz but because they haven't collected the car in this time, they won't issue a refund. Really poor customer service all round, won't use again and don't recommend anyone does.