First time buyer lifelong customer.
I had a great overall experience with Kilt and More, and I especially want to recognize David for his outstanding customer service.
While phone communication was a bit difficult and package tracking was slow at first, the web-based communication more than made up for it. David was absolutely amazing—no matter what time of day I reached out, he was there to respond quickly, clearly, and professionally.
David went above and beyond to answer my questions, keep me informed, and make sure everything was handled properly. His responsiveness and dedication truly made the experience stress-free and showed how much he cares about his customers.
Despite a few early hiccups, the excellent online communication and David’s support turned this into a very positive experience. I would confidently recommend Kilt and More, especially knowing you’ll be in such capable hands with David.