Hi a bought a scooter with a 12 month warranty am glad a did because a had a problem with the scooter it stopped working within a month but its a chance u take buying anything but its how the company deal with the problem they where fine contacted them through email they took it back at there cost fixed it speedily and sent back out and gave me an extra warranty and let u pick something from there range of safety stuff a picked a bag thar goes on the scooter so a would like yo thank them for there response to the problem