Review of Hedin Automotive


Rated 2 out of 5 stars

New Mercedes dealer lacking in customer service

Test drove a new Mercedes EQB at the Helsingborg facility, and a few weeks later I called to ask some details about the vehicle, but unfortunately the salesman wasn't polite or helpful, and gave wrong information.

12 November 2025
Unprompted review

Reply from Hedin Automotive

Thank you very much for your review. We apologize for what has happened and thank you for your feedback. We would need to take this further to the responsible manager for the facility concerned. Please get in touch with us with your car registration number and a brief explanation of what happened to kundsupport@hedinautomotive.se. Thank you for your help!
Best regards, Maja