I am extremely dissatisfied with the service provided by Brownells UK. I placed an order over a month ago, expecting delivery within the advertised 7-10 days. The order was placed in London, within the UK, yet it has still not arrived.
I have contacted your support team multiple times via email, but my concerns have been completely ignored. This level of customer service is unacceptable.
I chose Brownells UK expecting reliable service, but this has been a highly disappointing experience. Your lack of response and delay in fulfilling orders reflects poorly on your business. I hope this review prompts you to take action and improve your service.
Sincerely,
Vlada