Review of FLEETCOR


Rated 1 out of 5 stars

SECOND TIME...SAME RESULT

Again, if I could rate this company a zero I would. My advice to anyone looking for fleet card services is to stay as far away from Fleetcor as humanly possible.

I had an issue with them that lingered for almost twenty-four months. I was being charged a Risk Based Fee with no explanation of why that was. To make matters worse, when I called there "customer service" line, they could not pinpoint why my account was a Risk account, only some of the factors that it could be, NONE OF WHICH APPLIED TO ME. After months of back and forth they agreed to credit my account over $8,000 in disputed risk charges.

Fast forward only four short months later, THE RISK FEES ARE BACK. No explanation, no warning and completely unwarranted. Spoke with “customer service” and they said they would review it and possibly credit the account back in 90 days. Another contractor in my building has noticed over $3,000 in Risk Based Fees in the last two weeks alone.

I have written two reviews in my entire life and both have been about this company. Please do yourselves a favor before getting into bed with these guys and read these reviews and notice how almost every review is a 1. AVOID THIS COMPANY LIKE THE PLAGUE!!!!

16 October 2024
Unprompted review

Reply from FLEETCOR

We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced. For your privacy, please email us at customercare@fleetcor.com using reference number 17757530 in the subject line. In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.