Review of Lidl.de


Rated 1 out of 5 stars

Lidl store in Singen Germany have asked me to leave my luggage in with the lidl staff in return for shopping

Lidl store in Singen Germany have asked me to leave my luggage in with the lidl staff in return for shopping


I was targeted, stalked, threatened and denied entry in lidl singen Germany
The manager of the Singen Lidl store called security guards to kick me out of Lidl store because i didn't leave my luggage with lidl staff, manager of lidl was also ordering stuff to look in inside my bag pack, but I refused to comply because lidl should never ask customers to hand their possession to lidle stuff, this type of activity is invasive immoral and criminal behavior, no one should be forced to leave their possession with strangers in order to shop. Lidle managers and stuff were targeting me, extremely aggressive, rude, disrespectful, arrogant, daily abuse, threats and harassment from Lidl Store singen became the norm, as result they denied me entry all together , so I decided to use another store that treats me with care and respect and would allow me to shop with my luggage


Address of the lidl store incident
Maggistraße 20, 78224 Singen (Hohentwiel), Germany

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22 September 2023
Unprompted review

Reply from Lidl.de

Dear customer, we are very sorry to hear about your shopping experience in Singen because we want you to feel comfortable and safe in our stores. If a colleague has specific suspicions, they are encouraged to speak to the customer politely and as discreetly as possible. In order to refute suspicions as quickly as possible, we as retailers rely on the help of our customers. Please see the request to take a look into you bag as a friendly request and not as an instruction. We take your feedback very seriously and would like to ask you for the opportunity to clarify the matter. Please contact us on 0800 43 53 361 or by email at kontakt@lidl.de. Your Lidl-Shop