I ordered a winter coat for £39.99 on October 30th, it arrived the other day and was extremely poor quality, not as described regarding the quality, definitely not waterproof, sizing all wrong but was sent the correct size 14 but more like an 10. It was a £10- £15 coat for £39.99. when asked for refund because wasn't satisfied with the quality they weren't interested, they said they had sent me the product and correct size, which they had!!!!! so was not entitled to refund. I will not be buying from this company again and do not recommend anyone else to, DS