All worked quite well at the end, only the ordering process is difficult as the description of the options is very brief and simplistic to the point that it is not clear what one is choosing and getting. For example, room options where high floor, studio, and just room, no indication of how many floors are there, what's the difference between studio and regular room. There was an option for (an expensive) car rental (with overly complicated terms as debit cards like visa dankort not accepted, return car with the same fuel level) but no indication of whether the company offers transport from airport to hotel and back, which was very strange. We had to Google a lot but in wane. Their terms and conditions are even more vague as they define "travel package" as a combination two possible services, e.g. transportation and housing, but they never define what transportation means. After we ordered without car rental we got a link to a website with many car rental companies, but they all had stupid disclaimer "we accept debit and credit cards, but not debit" (yep, contradiction in one sentence!), so this was a no go. When we arrived we found that the hotel consisted of many 2-floor buildings, the top one had a balcony with sunny sea view and the lower apartment's balcony was facing the inner "pedestrian" street in the shaddow – very nice. TFS airport is literally crowded with car renting companies (just look at the map!), including ones with plain and simple terms, cheap no-questions insurance, get-full-return-full terms, no no-debit-card bs – so we went with them, booking in advance on their page helped saving time, one can even rent a car while waiting for language to arrive. Basically one has to do a bit of research and arrange some pieces on your own.