The world of auto insurance claims is a dangerous place for the average consumer. It is filled with arcane rules and regulations, obscure policy mouse type and company friendly interpretations of the rules. The policyholder has almost no chance without an experienced guide and advocate. Robert McDorman and Vehicle Value Experts are the champions you want on your side; they know the law and negotiate with insurance carriers multiple times every day. In a recent total loss claim on my high value vehicle, Robert negotiated an 18% increase over the insurance company offer and a fair value on my behalf. I could not have done this without their help. Thanks.