This company has exceptional customer service from start to finish! They listen, they’re professional, patient and genuinely care! It’s rare to find this kind of customer service any more and o truly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This company has exceptional customer service from start to finish! They listen, they’re professional, patient and genuinely care! It’s rare to find this kind of customer service any more and o truly... See more
Company replied
Great product for everyone who feels white as a wall and wants a little support. Don’t expect 10 shades darker, but taken regularly, you’ll see a noticeable, healthy looking difference in your skin un... See more
Company replied
I ordered 3 bottles, and then 5 bottles of this stuff. I thought after 3 bottles I would give it another go as, apparently, supposed to take the pills with fat for best absorption (that is not mad... See more
Company replied
Been using zephyrian for six months, wouldn't go back to tanning sprays and sun burns now that I have glow without the hassle. I love how everything is science backed and made with natural ingredients... See more
Company replied
Zephyrian was founded by two biohackers who cared about how they looked but refused to use fake tan or cover up with makeup. We wanted a third option, so we built one. Our product is a single daily softgel with three carotenoids: astaxanthin, lycopene, and beta carotene. These are the pigments nature has used to signal health across species for a billion years. The same ones that color flamingos, salmon, and birds. We picked carotenoids because the research is deep. More than 12,000 published studies exist on them, far more than most ingredients sitting on a supplement shelf. Three things guide how we run the company. Safety first, with a formula built from foods our bodies already recognize. Proof over promises, with full ingredient amounts printed on the label and nothing hidden in a proprietary blend. And honesty in how we present ourselves, so every photo, review, and endorsement on our site is real.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
August was super helpful and kind. I appreciated his willingness to help me problem solve!
Reply from Zephyrian
August was very helpful with my lost/damaged parcel and promptly replaced it and showed empathy with my situation. I appreciate the resolution and am looking forward to trying this product soon.
Reply from Zephyrian
August was very quick to respond and answered my question fully. A very pleasant experience.
Reply from Zephyrian
This company has exceptional customer service from start to finish! They listen, they’re professional, patient and genuinely care! It’s rare to find this kind of customer service any more and o truly felt valued! Thank you for going above and beyond August!
Reply from Zephyrian
After some issues with my order, I was not very happy. I emailed customer support and August made sure that I didn’t have any complaints at the end of the day. Thank you for taking care of my problem.
Reply from Zephyrian
There was an issue where Shop accidentally defaulted to the wrong delivery address as I ordered. I reached out immediately and August was extremely responsive and helpful in getting the issue resolved. I’m still waiting for the delivery and will update on the final outcome once all is done but I just wanted to mention August by name as they have been really great. In this day and age of dropshipping it’s so refreshing to get hold of a good human to talk to, I wish more stores would follow this example.
Reply from Zephyrian
I recently ordered Zephyrian's skin toning supplement. I haven't received the product yet but the customer service provided by Zephyrian rep August has been excellent, He's answered my questions thoroughly and patiently which is appreciated.
Reply from Zephyrian
Been using zephyrian for six months, wouldn't go back to tanning sprays and sun burns now that I have glow without the hassle. I love how everything is science backed and made with natural ingredients.
Reply from Zephyrian
Reply from Zephyrian
Amazing customer service from August!
Reply from Zephyrian
Just a note to let you know how great I think your product is. I have been using it for a while now and I am having a great time with it. My ancestry is from England, Ireland, Scotland, Wales...etc...basically all the places that don't get tan...and I have the best freaking tan I've had in my life! I am also not getting sunburned outside this year. I live in New Jersey but I have also tested this stuff out in South Carolina with amazing results! Thank you!
Reply from Zephyrian
August was very professional and kind. She answered my question quickly and gave me a date when the product would be shipped to me. I greatly appreciated it.
Reply from Zephyrian
Great product for everyone who feels white as a wall and wants a little support. Don’t expect 10 shades darker, but taken regularly, you’ll see a noticeable, healthy looking difference in your skin undertone. Clear recommendation.
Reply from Zephyrian
I ordered 3 bottles, and then 5 bottles of this stuff. I thought after 3 bottles I would give it another go as, apparently, supposed to take the pills with fat for best absorption (that is not made clear on the website, just with a meal). I have I think 2 bottles left now, and my skin tone has not changed AT ALL.
The company does not respond to messages on social media or to e-mails. My advice is to not purchase from this company.
I am only finishing the pills so as not to waste them.
Reply from Zephyrian
I was sceptical, but really surprised how natural and how intense the colouring got. It takes one month to see the result. I had the feeling, that after two months it was even better....
Reply from Zephyrian
Reply from Zephyrian
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.