Prompt delivery (ahead of schedule) However slight damage and therefore return and full refund requested. Company wanted photos of damage but explained that I was unable to do this. After three furthe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good product a little fiddly to put together but sometimes need a second pair of hands. Strong and robust. But needed a second person to rescue order as original had not gone through correctly on the... See more
Company replied
Buying experience brilliant .communication fantastic with updates . Sofa lovley one issue zip broken on arm but we sorted it didn’t want the hassle of returning etc overall good company would buy fro... See more
Company replied
Good product but had problems with putting together. Handyman had to leave one pole out to get it to fit properly, otherwise it is fine and sorted out
Company replied
Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for given me information about…
Thanks for given me information about my purchases and delivery.
22 August 2026
Item arrived quite quickly and very easy…
Item arrived quite quickly and very easy to use.
14 August 2026
Fast efficient delivery arrived…
Fast efficient delivery arrived early.Product exactly as ordered and packaged well.
9 August 2026
Easy to make a perches and paying…
Easy to make a perches and paying service is good. Delivery service is good keeping you informed about your delivery. Will be recommending your service to friends. Thank you David .
21 August 2026
Leave the parcel where I ask you to,not…
Leave the parcel where I ask you to,not in the middle of the parth. I had to get my son to move it much to heavy for me
14 August 2026
Bistro set
Easy to order. Good price. Arrived on time. Colour rather bright, not grey more of a silver.
Chairs good. Table quite wobbly not as secure as expected but kept set as only used occasionally.
4 July 2026
Really good
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Yimbly
Thank you for sharing your feedback with us. We are delighted to hear that your delivery was both prompt and respectful. We take great pride in our service standards, and your kind words mean a lot to our team. Enjoy your purchase! 👍
Yimbly Customer Service team
Reply from Yimbly
Hello Elaine
We are glad we could fulfill your order. Thank you for your feedback!
The Yimbly Team
Reply from Yimbly
Hello Margaret
Speedy delivery is what we love to see! So glad your order arrived quickly and safely.
The Yimbly Team
Had the unfortunate opportunity to make…
Had the unfortunate opportunity to make a purchase with Yimbly. They’ll blatantly lie and deceive on their listings, advertising boldly ‘free returns within 30 days’. But if you do change your mind, they will direct you to their small print which contradicts what they’ve advertised before selling you the product. Avoid by all means necessary and stick to the professional, trustworthy retailers.
13 August 2026
Unprompted review
Reply from Yimbly
We are truly sorry to hear about your recent experience and the frustration you encountered with our returns policy. We understand your concern regarding the discrepancy between our advertised free returns and the details in our small print. We are actively reviewing our advertising and policy communication to ensure clarity and consistency for all our customers. We appreciate you bringing this to our attention as it helps us improve.
Really great product for the price
Really great product for the price. Delivery took a while but was worth the wait.
18 August 2026
Reply from Yimbly
We are so pleased to hear that you found our product to be great value for the price! We appreciate your patience with the delivery and are delighted to know it was worth the wait.
Know a bargaìn when you see one
We had this order beforw and it was great vaiue ,plus delivery was exellent
2 September 2026
Reply from Yimbly
We are absolutely delighted to hear that you found the order to be great value and that the delivery was excellent. Thank you for your wonderful feedback!
Brilliant idea
Brilliant idea, keeps hedgehogs safe and ideal for winter and service very quick and reliable.
18 August 2026
Reply from Yimbly
We're so happy to hear our product is keeping hedgehogs safe and that our service was quick and reliable for you. We appreciate your kind words!
Useful product delivered quickly
Useful product delivered quickly in good shape. Haven’t used it yet! Waiting for the gardening weather to improve!
18 August 2026
Reply from Yimbly
We're so glad to hear your product arrived quickly and in great shape! We hope the gardening weather improves soon so you can enjoy it.
Reply from Yimbly
We're so glad the toilet rolls met your expectations and arrived promptly. We appreciate you bringing the title error to our attention; we will certainly review our processes.
Rubbish
Rubbish. The doors don’t line up properly. I’ve had it only a few weeks and the wood has already split. I can’t even open the doors anymore
9 August 2026
Reply from Yimbly
We are truly sorry to hear about the issues you've experienced with the doors and the splitting wood. We understand your frustration and are committed to resolving this for you. Please feel free to contact us at support@yimbly.com so we can investigate this matter further for you
Reply from Yimbly
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with both the prompt delivery and the excellent quality of your product. We appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.