Vico Food Box Reviews 

7,565
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of authentic Italian products, noting how simple the ordering process is on the website. People also love the careful, secure packaging and the remarkably fast delivery times across international borders. Reviewers often mention receiving wonderful little surprise gifts that make shopping with this business an absolute delight. Some reviewers were not happy with the delivery times and shipping costs. Consumers mentioned that transport fees can feel disproportionately high and certain couriers sometimes cause extra delivery delays before parcels finally arrive.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of authentic items.... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive on time and in... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the excellent products... See more

Order

Customers consistently note positive experiences with order, highlighting the simple website navigation and... See more

Service

Customers had positive experiences with service, expressing strong satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm a huge fan of real authentic Italian food, and vico did not disappoint. I was able to order favourites from my childhood and all the brands I'm familiar with since childhood with my father bei... See more

Company replied

Rated 5 out of 5 stars

My heart beats faster every time a Vicofood box arrives - even the cat looks more excited than usual! It's always like an Italian treasure trove inside because I don't remember all the things I orde... See more

Company replied

Rated 5 out of 5 stars

OUR 2ND TIME NOW ORDERING TO IRELAND 🇮🇪 I WILL ADMIT I LOVE A "PERSONAL TOUCH"SO A LITTLE RECIEPT ATTACHED TO THE CURED MEAT WITH LOVE HEARTS DRAWN MADE ME SMILE,BUT ALSO THE GIFT OF NIBBLES TO EN... See more

Company replied

Rated 5 out of 5 stars

Thank you for prompt delivery in beautifully-presented packaging. I even received a perfect little snack tray as an unexpected bonus! Every step of the purchase journey was straightforward, and I appr... See more

Company replied


Company details

  1. Italian Grocery Store
  2. e-Commerce Service
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Grocery Store
  6. Online Food Ordering Service

About Vico Food Box

Written by the company

Foto-Soci-1

COSA TI OFFRIAMO? L'Italia a casa tua!
La spesa italiana online, direttamente dall'Italia Vicofoodbox è specializzato nella vendita online di prodotti alimentari italiani autentici. Ordina pasta italiana, sughi e conserve, olio extravergine di oliva, formaggi, salumi, dolci, caffè, bevande e specialità regionali italiane e ricevili comodamente a casa tua in oltre 27 nazioni europee e nel Regno Unito.!


SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa


SIAMO VELOCI!
Prepariamo il tuo ordine in 1/3 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/DPDe ci assicuriamo sempre che il tuo ordine arrivi a destinazione!

ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊

ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.


UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!

VAI SU: vicofoodbox.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(7,565)

1,764 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Italian products store

Vico Food Box delivered all items as per order. The price was great, shipping was free and all of items were packed perfectly. I will for sure order from them again and recommend them to my friends. Grazie mille Vico!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Italian products!

I was absolutely thrilled to open the beautiful box with all the products I had ordered! And everything was packed with such great consideration! I love the great and the variety in products from which you can choose! I will for certain order new products from Vico!

4 September 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Annemiek😊

Thank you so much for this wonderful review! ❤️ We’re delighted that opening your Vico Box was such a joyful experience and that you appreciated the care we put into packing every product. 📦🇮🇹

It’s fantastic to hear that you love the variety of products available and that you’re already looking forward to trying more of them! We’ll be very happy to prepare your next box. 😊💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great Stuff

Real Italian food, that’s my 3rd order already, I can’t get enough.
It’s so cool that we get to eat Italian stuff abroad. 5 star!!

2 March 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Giorgia😊

Thank you so much for this fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted that you’re already on your third order and that you can’t get enough of our authentic Italian products! 🇮🇹❤️

It makes us especially happy to know that Vico Food Box helps you enjoy the flavours of Italy even when you’re abroad. Thank you for your continued trust and support — we can’t wait to prepare your next box! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Very good typical products and nice…

Very good typical products and nice customer service experience

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Christophe😊

Thank you so much for your lovely feedback! We’re delighted that you enjoyed our authentic Italian products and had a positive experience with our Customer Happiness Team. 🇮🇹💚

Grazie mille for choosing Vico Food Box, and we hope to welcome you back soon!

Flora Del Customer Happiness Service

Rated 4 out of 5 stars

good qualité of products

good qualité of products. good and quick delivery. good interaction when a problem appears.

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Laurent😊

Thank you so much for your lovely feedback! We’re delighted that you’re happy with the quality of our products and the fast delivery. We’re also glad that our team was able to assist you promptly when an issue arose. 💚

Thank you for your trust and for choosing Vico Food Box. We hope to welcome you back soon! 🇮🇹

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great products

Great products - great service and have forwarded on details to my family in London too !

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Riccardo😊

Thank you so much for your wonderful review! We’re delighted that you enjoyed both our products and our service. ❤️🇮🇹

And a special thank you for sharing Vico Food Box with your family in London too! Your recommendation means a lot to us and helps us bring a little taste of Italy to even more homes. 💚

Grazie mille for your trust and support!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars
Vico Food Box logo

Reply from Vico Food Box

Ciao Brendan😊

Thank you so much for your lovely feedback! We’re delighted that you’re happy with both the quality of our products and our prices. 🇮🇹💚

Grazie mille for choosing Vico Food Box, and we hope to welcome you back soon!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Delivery was as quick as promised

Delivery was as quick as promised. Things were packed really well. And i' ve enjoyed of all the products.

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Tina😊

Thank you so much for your lovely feedback! We’re delighted that your order arrived as quickly as promised and that you appreciated the care we put into the packaging. 📦💚

Even better to hear that you enjoyed all the products! Thank you for choosing Vico Food Box, and we hope to welcome you back soon for another taste of Italy. 🇮🇹❤️

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Excellent service. Great value for money

Excellent service. Great value for money. Clear communication through each stage of the process.

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover😊

Thank you so much for your wonderful review! We’re delighted that you appreciated our service, value for money and the clear communication throughout every stage of your order. 🇮🇹💚

It means a lot to know that we could make the whole experience smooth and reassuring from start to finish. Thank you for your trust and support!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Super

Super, all' perfect

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Ida😊

Thank you so much for your lovely feedback! We’re delighted that everything was perfect for you. ❤️🇮🇹

Grazie mille for choosing Vico Food Box, and we hope to see you again soon! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

just one word

just one word: Perfect !

31 August 2026
Vico Food Box logo

Reply from Vico Food Box

Ciao Madalin😊

Thank you so much! Sometimes one word says it all: Perfect! ❤️🇮🇹

We’re delighted that everything met your expectations. Grazie mille for your trust, and we hope to welcome you back soon! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Excellent Products and Impeccable Packaging

These nice people sell good products at reasonable prices (I'm from the South of Italy), which is all you need to know. But on top of that, they are masters of packaging! The products arrived perfectly packed, all the bottles extra-secured, and, most importantly, the taralli were intact! I will definitely order from them again.

1 September 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Tiziana😊

Thank you so much for this fantastic review! ❤️ Coming from someone from Southern Italy, your words about the quality and prices of our products mean even more to us! 🇮🇹

And we’re absolutely delighted that our packaging passed the ultimate test: the taralli arrived intact! 😄📦 We put a lot of care into protecting every item, especially bottles and other delicate products, so your compliment really made our day.

Thank you for your trust and for choosing Vico Food Box. We’ll be very happy to prepare your next order! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great selection of a vide range of…

Great selection of a vide range of products in many categories. Fast delivery and very professional packaging. I highly recommend.

1 September 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Thomas😊

Thank you so much for your wonderful review! We’re delighted that you appreciated our wide selection across so many categories, as well as the fast delivery and professional packaging. 📦🇮🇹

Thank you for your kind recommendation and for choosing Vico Food Box. We truly appreciate your trust and hope to welcome you back soon! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Great selection and quality

I like the selection that they offer! All products arrived in very good condition and aìhaving the delivery at home is very comfortable

28 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Elena😊

Thank you so much for your lovely feedback! We’re delighted that you appreciate our selection and the quality of our products, and that everything arrived in such good condition. 📦🇮🇹

We’re especially happy to know that having authentic Italian products delivered directly to your home makes your shopping experience even more convenient. Thank you for choosing Vico Food Box and for your trust! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Neatly packed with care

Neatly packed with care! Received everything in good order! Grazie Mille!

28 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover😊

Thank you so much for your lovely feedback! We’re delighted that everything arrived safely and in perfect order, and that you appreciated the care we put into packing your box. 📦💚

Grazie mille to you for choosing Vico Food Box, and we hope to welcome you back soon! 🇮🇹❤️

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

This was my 6th time ordering from…

This was my 6th time ordering from Vico, and the experience has consistently been excellent. I order lots of soft drinks and snacks, and all come carefully packaged. The delivery is always speedy, and the customer support impeccable. Love your service ♥️ Hope you can grow and keep up rhis level and quality!

28 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Lans😊

Thank you so much for this wonderful review and, above all, for choosing Vico Food Box for your sixth order! ❤️ Knowing that your experience has been consistently excellent means so much to us.

We’re delighted that you appreciate the care we put into packaging your soft drinks and snacks, as well as our fast delivery and Customer Happiness service. 📦💚

Your wish for us to grow while maintaining the same level of quality is one we’ll take very seriously. We’ll keep working hard to make sure that, even as we grow, the care and attention behind every order never change. 🇮🇹

Thank you for your continued support and for being part of the Vico community! ♥️

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

It was amazing

It was amazing. Great selection of goods.Products delivered as ordered.
No delivery cost! Italy at your doorstep literally!!

26 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Georgios😊

Thank you so much for this fantastic review! We’re delighted that you enjoyed our selection and that everything arrived exactly as ordered. 🇮🇹💚

And we love your description: Italy at your doorstep, literally! 😍 That’s exactly what we hope every Vico Box can bring to your home.

Thank you for your trust and for choosing Vico Food Box. We hope to welcome you back soon! ❤️

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

My heart beats faster every time a…

My heart beats faster every time a Vicofood box arrives - even the cat looks more excited than usual!
It's always like an Italian treasure trove inside because I don't remember all the things I ordered!
Ooh agh Mmm - the best box you could receive

27 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover😊

Thank you so much for this fantastic review! ❤️ We absolutely love the image of your cat getting excited when the Vico Food Box arrives! 🐱📦🇮🇹

We’re delighted that every box feels like an Italian treasure trove, with little surprises even for you because you’ve forgotten what you ordered! 😄 Your “Ooh, agh, Mmm” made us smile — we couldn’t ask for a better description of the Vico experience!

Thank you for your continued enthusiasm and for making us part of your Italian food moments. Grazie di cuore! 💚

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Love everything

Love everything, from the box to the quality products, wrapped with great care. Such a joy, to recieve Italy in our home. Best food!

24 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Rita😊

Thank you so much for this beautiful review! ❤️ We’re delighted that you loved everything, from the box to the quality of our products and the care we put into every package.

It means so much to know that receiving your Vico Box brings a little piece of Italy into your home. 🇮🇹✨ Thank you for your trust and for sharing your joy with us!

Flora Del Customer Happiness Service

Rated 5 out of 5 stars

Second time, still pleased

This was my second time to order online and I have to say that vicobox arrived well and smartly packed. Because of August it took a bit longer to receive my vicobox but I already knew about delay beforehand so it was quite ok.
Very Happy with the service and products! Thank you!

21 August 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Vico Lover😊

Thank you so much for coming back to us for your second order! We’re delighted that you were once again happy with the service, the products and the care we put into packing your Vico Box. 📦💚

We’re also glad that the August delay was clear in advance and that you knew what to expect. Thank you for your understanding and, most importantly, for your continued trust in us! 🇮🇹❤️

We look forward to your next order!

Flora Del Customer Happiness Service

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