VFS GLOBAL SERVICES PRIVATE LIMITED Reviews 

8,390
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

I came to apply OCI farhat the admin staff was very friendly did manage to help me in sorting out all documents very well impressed with customer sercvice apart from admins charges from VFS for text a... See more

Rated 5 out of 5 stars

UK CHENNAI ODMV MS SNEKA AND MR GOKUL (14/10/2025) @tuticorin The services offered has been exemplary and the procedures were well organised and the process was completed smoothly. The staff, Ms... See more

Rated 5 out of 5 stars

UK Chennai ODMV Thalapathi & Rokesh was very courteous. Excellent service for my elderly mother. It does take 1 hour. Need white background and power source. Keep wet wipes to clean fingers. Overall t... See more

Rated 5 out of 5 stars

Go for Premium Lounge (2nd floor) if you are going for Schengen visa. Erappa M and Devaiah very helpful and patient. The assistance helped getting in getting things done quickly.

Company details

  1. Visa Consultant
  2. Visa and Passport Office

Information provided by various external sources

The home of VFS Global, partnering the UK government to provide visa and immigration services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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No history of asking for reviews

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4.8

All reviews

(8,390)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience with VFS Global has been…

My experience with VFS Global has been extremely frustrating and disappointing. For almost 8 months, I have been trying to secure an appointment, but there have been no available slots whenever I check. The only advice provided is to keep logging in and checking repeatedly, which has led to months of wasted time and stress with no result.

The appointment system feels completely inaccessible for ordinary applicants. It is difficult to understand how a service can operate for such a long period without providing a realistic opportunity to obtain an appointment. For families trying to reunite, travel, or deal with important immigration matters, this situation creates unnecessary anxiety and uncertainty.

Customer support has not provided any meaningful solution beyond telling applicants to continue checking the website. After many months of doing exactly that, I am still in the same position. A system that requires constant monitoring without any guarantee of availability is simply not fit for purpose.

This has been one of the most frustrating experiences I have encountered with any visa service. The lack of transparency, the apparent shortage of appointments, and the absence of an effective solution have left me with very little confidence in the service. I would not recommend this experience to anyone.
Horrible horrendous should be replaced.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Belgium premium lounge bkc had…

Belgium premium lounge bkc had wonderful experience and best service I would like thank Ms tanvi who accepted my application and made entire process smooth and would like thank Also to premium lounge team . I would recommend premium lounge bkc .

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Belgium primium lounge bkc had a…

Belgium primium lounge bkc had a wonderful experience and best service thanks to Ms tanvi who accepted my application and made my entire process smooth and also thanks to premium lounge . I would recommend premium lounge .

10 March 2026
Unprompted review
Rated 4 out of 5 stars

France

France - Premium Lounge BKC

Everything was absolutely smooth and perfect, thankyou so much for the assistance

5 March 2026
Unprompted review

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