VENETA.COM Reviews 

We had a good experience getting advice from Tim Lucardie on window coverings. Tim was enthusiastic and really helpful, and there was a great selection of colours and materials to choose from. We’re happy with the advice we received and look forward to seeing the final result. Highly recommended!

We had Kaz as our adviser. He was very kind and explained all the details of every product so we could make the purchase feeling reassured. We would definitely recommend!

Very good sales process with Tobias who gave very good advise and recommendation of material and set up to bring what I envisioned to life.

The mounting service by Emil and Christian was also top with fast and efficient mounting and then they even helped me move my baby flygel back into position after so everything looks great!

I chose their mounting service as it also comes with 8 year warranty and they also ensure the curtains are nicely pleated and folded and taped up for 2 weeks before use to ensure it has the best pleats (something a normal handyman would not do). It is worth it especially if one is already spending considerably more than a usual curtain from Ikea.

On top of that, the price is very fair as I compared with 5 different companies and found them to be the best priced.

Definitely recommend them to anyone who wants serious curtains to change the feel and vibe of their abode.

Very good service ! Thanks Niels Alex and Nick

We had a nice meeting today with Kaz . He explained us all the things very clearly and gave advice on various options . We were looking for suggestions with curtains or plisse and he explained us properly all advantages of each . We are very happy with the advice provided by kaz kolkman

Fantastic service, Rene was amazing. Great advice and help selecting the right products for our home.

I had a great experience with Caya at Veneta! She is very friendly, helpful, and professional. She took the time to understand what I was looking for and gave me great advice on choosing the right curtains for my home. Thanks to her knowledge and personal approach, I felt confident in my decision. Thank you, Caya, for your excellent service and help! Highly recommended.

I had an initial measure and quote consult with Veneta in April . I had to go backwards and forwards with them multiple times to ensure the products were correct for each room. When we finalised samples we were then told those were not available for the products we required. All double blinds need to be from the premium range not the essentials range . We then selected curtains , the day we PAID and put the order through apparently the supplier no longer manufactured this product . Then comes installation ONLY 3 sets of blind are able to be installed as the remaining products were either not sent out , were not measured correctly or parts were missing . I had to follow up with this each time , I was not called or contacted about the errors or about ways to rectify the situation .

It is now October we have had the installation team out again , again the products were not correctly sent . We still have no curtains , the team are not following up or responding to my emails .

We chose this brand as opposed to other cheaper alternatives because we believed the process would be a lot more straight forward . They measure and quote , they install and they fix any errors with their guarantee. However seeing as the job is still yet to be completed I would really advise you not to waste your time or money on these products .

A big thumbs up to René for his professional advice on the blinds I ordered. The measurements are a 100% perfect fit for my windows. The color and quality are top-notch and truly exceeded my expectations. And importantly, the price is very reasonable. I will definitely choose Veneta again in the future!

Great service all around! Daan did a terrific job showing me the samples, giving me advice and helping us select the perfect curtains for our home.

Excellent experience with Veneta from start to finish. Victor Schimmel was extremely helpful, responsive, and kept me updated throughout the entire process.

The window covering was made to fit a fairly specific window size and layout, and the final result was spot on. Everything fitted perfectly on delivery.

Very happy with both the product and the service. I would definitely recommend Veneta, and Victor in particular.

Joeri was friendly, and I got exactly what I wanted. Was a lovely experience

Nick van Amstel has been a wonderful advisor! He spent time understanding my vision and wishes, listening to my questions and not rushing to give quick answers. He guided me through the many options with utmost transparency (in regard to budget, timing, quality and even desired visual en accoustic effects). He was involved in the process as if it was his own home, i loved that. Thank you Nick. Highly recommended.

We ordered roller blinds from Veneta and waited 6 weeks for delivery. When we had them professionally installed, we discovered that the chain was ridiculously short. Unfortunately, the installation had already been completed.

When I called Veneta, I was told that a longer chain was “not legal”, which was misleading — our installers told us that a longer chain simply needs to be secured to the wall.

After some back and forth, Veneta finally sent us a longer chain, which took another 2 weeks. Now we can’t even replace it ourselves because the blind simply won’t come out of the brackets as shown in their instructions.

We now have to pay the installers again just to replace the chain. I was planning to order blinds for the rest of our home from Veneta, but definitely won’t after this experience.

Terrible service. I waited two months just for them to take measurements, and they would only do so if I placed the curtain order on the spot. I changed my mind within four hours and cancelled exactly as instructed.

Two weeks later, the refund process still hasn’t even started, and I’m now told it may take at least another two weeks. Apparently, the delay is because the company owner still hasn’t signed the refund request.

A very poor customer experience from start to finish.

Really amazing service from Veneta from the first appointment though to installation of our new blinds and curtains. Emile was exceptional and fast and we are very happy with everything.

Very good experience overall

We had a very positive experience with Veneta. Everyone we dealt with was friendly, competent and spoke excellent English. A special mention goes to Kris, who did a very professional installation – everything was fitted with great precision, and he was also very pleasant to deal with. He also handled the small issues that came up in a very friendly and constructive way.

We only deduct one star because our order somehow got overlooked in the system for about six months. After we followed up, there was a bit of back and forth over the next few weeks, but in the end Veneta found a good solution.

Overall, we are very happy and would definitely choose Veneta again for future projects.

Tim Riekwel was great at giving good advice and helping us choose the curtain option that was right for us. He was very accommodating, spoke perfect English, and was very knowledgeable about the products and the process. Cannot recommend enough!!

Great that they come directly at home with all samples. Super advice both in style, technical aspects and taking into account your budget.

Amazing service, I had a broken wall holder and they replaced it. Communication was easy and quick.