Vape Superstore Reviews 

36,162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 5,866 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast next-day delivery service and the vast range of quality vaping products and e-liquids available on the site. Consumers also note that the online ordering process is completely seamless and that the support team responds quickly to resolve any unexpected issues. Some reviewers were happy with the rewarding loyalty points system and the great overall value offered by the store. People truly appreciate the helpful customer service and consistently find the prices very competitive compared to purchasing from other local suppliers. Buyers highlight that packages always arrive promptly in perfect condition, making it a reliable destination for their needs.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and reliable... See more

Product

Customers consistently note positive experiences with product, highlighting high quality items and a wide... See more

Service

Customers report overall satisfaction and positive experiences with service. Reviewers consistently highlight... See more

Order

Reviewers mention positive feedback about order processes, highlighting how simple the website is to use and... See more

Price

Clients share positive opinions on price, highlighting great savings and competitive costs compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never left a second review for anywhere before, but this site is phenomenal. Great advice, very knowledgable and lightning fast delivery. High quality products (I bought a Vaporesso Armour G and some... See more

Company replied

Rated 5 out of 5 stars

Amazing service bought Vaporesso Luxe XR Max so far so good! Bought a few different items on here coils pods and Liquids enjoy the point scheme were you get money back off each purchase and the 15% of... See more

Company replied

Rated 5 out of 5 stars

Tried them for the first time. Unfortunately I auto filled with Google, it put in B5 instead of BB5 so it was ping ponging around Birmingham for a week Rang them up after realising the mistake and a l... See more

Company replied

Rated 5 out of 5 stars

This is why I keep coming back to vape superstore, fast delivery and if there is an issue staff are always there looking after you and try to fix the problem. I had an issue yesterday and received a r... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About Vape Superstore

Written by the company

At Vape Superstore UK, we pride ourselves on offering the best vaping products in the UK. With the largest selection of e-liquids, vape kits, pods, and accessories online in the UK, we cater to both beginners and experienced vapers alike. Our extensive range includes everything from starter kits and pod systems to advanced sub-ohm devices, as well as a huge variety of premium e-liquids in every flavour profile you can imagine — from classic tobacco and menthol to sweet desserts and fruity blends.

We stock only trusted brands, so you can shop with confidence knowing you're getting high-quality, reliable products every time. Whether you’re looking to quit smoking, switch to a refillable vape, or simply discover new flavours, our expert team is here to help. We’re passionate about vaping and committed to offering outstanding customer service and product knowledge.

Enjoy fast, free next-day delivery on all orders over £20, same day dispatch 7 days a week — up to 10pm Monday to Friday and 3pm at weekends — and earn rewards with every order through our generous loyalty scheme, where you can get up to 7% cashback. Need support? Our customer service team is available 7 days a week to help you with anything you need.

With thousands of verified 5-star reviews, Vape Superstore has built a reputation for quality, service, and trust. Choose Vape Superstore — your one-stop shop for all things vape.

Vape Superstore - Leading Retailer of Vape Equipment and E-liquids

Written by the company

We're committed to making sure our customers are satisfied and happy
We have a strong belief that our customers are what make us; without you we wouldn't be who we are. We're customers as well and we know how we want to be served and the level of service we expect. We strive to provide the very best products available on the market and a customer service level that matches. If you're happy then so are we. We take all feedback on-board, whether that is positive or negative and we're always looking for ways to improve where required. Please share your experience with us.

The Vape Superstore Difference

You're In Store For So Much More....

You're In Store For So Much More....
Unbeatable Vape Deals - Save with multi-buy discounts, bundle deals, and exclusive promotions.

Price Match Promise - Get the best value with our Price Match Guarantee.

Loyalty Program - Earn up to 7% cashback on every order through our Rewards Club. Redeem points for discounts on future purchases.

Fast & Reliable Delivery - Free next-day delivery on orders over £20 (order by 10 PM.)

Help & Guidance - Our Help Centre has all of your questions answered.

Secure Payments - Pay safely using Visa, Mastercard, AMEX or Klarna.

Contact info

Promotion box for Vape Superstore

Join the Vape Rewards Club

Earn Up to 7% Cash Back with all orders placed at Vape Superstore.

4.9

Excellent

TrustScore 5 out of 5

36K reviews

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4.9

All reviews

(36,162)

5,430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, efficient, and professional. Shopping at this store is a pleasure :)

30 August 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐I recommend giving them a try! 👍 Great Value, Excellent Choice and Reliable Service

⭐⭐⭐⭐⭐

I’ve been really happy with this company’s service. Their prices are cheaper than a lot of other places, & every order I’ve made has arrived complete & just as expected. You get next day delivery on orders over £20 when ordered by a specific time. Delivery through Royal Mail, so you know you will receive your order.

I especially like their rewards points system. You earn points when you spend a certain amount , & they turn into pounds you can use off your next order. It’s a nice bonus if you shop with them regularly.

They’ve also got a really good range of vape liquids, with loads of flavours to choose from & some great deals. The prices, choice and rewards scheme all offer great value for money.

Overall, I’ve had a great experience & would definitely recommend them to others. 👍

30 August 2026
Rated 5 out of 5 stars

The best online vape shop

I always shop with Vape Superstore for all of my vape needs, they usually have what I need at a very good price and always first class quality. It is always a very positive experience. I took advantage of the 15% discount and bought a new vape and some liquids which saved me money! The delivery is second to none with my order being delivered very quickly, usually the next day but because I ordered the day before a bank holiday I waited an extra day because royal mail don't work on a bank holiday! How inconsiderate of them (joke)! I will keep shopping with Vape Superstore as they really are the best.

30 August 2026
Rated 5 out of 5 stars

Vape review

Fantastic they have plenty of the vape i wanted and plenty of choice, they also have a mix and match on them at the moment which is an extra bonus, they are very quick at delivering them aswell, i ordered them at about 10 pm and by 10am I had them overall an excellent service, would highly recommend 😀

29 August 2026

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