After hassle of paying customs and VAT, once we got the glasses they were of very good quality and were happy with them. Just beware if you’re ordering from the U.K. and the order is over £135 you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Classic Style, Maximum Performance. Sports eyewear combining classic design with high-performance technology.
Contact info
Joan Muyskenweg 22, 1096CJ, Amsterdam, Netherlands
- support@vallon.store
- vallon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cereal box glasses
I think this is some kind of drop shipping. The quality of the glases was something to expect from a box of cereals. All plastic, felt really cheap.
Nice box though
Reply from VALLON
Already bought 4 pairs...
Already bought 4 pairs.... and planing to at least for 2 more .. great quality, very good value for money and smooth delivery.
Iv’e now ordered 2 pairs of VALLON…
Iv’e now ordered 2 pairs of VALLON sunglasses in the last few years . Amazing support and service with prompt delivery. Looking at my 3rd pair now .. love them
Easy to order and delivery was quick
Easy to order and delivery was quick. The aviator’s I bought are superb. Beautifully designed and made well
Great choice of premium shades & goggles
Great choice of premium shades at very competitive prices, prompt delivery, responsive customer service. Have several pairs and love the freebies retro ski goggles.
Nice but cheap feeling.
I recently bought the Herron glacier glasses, but returned them. They looked nice, but felt very cheap, the frames were just light plastic. If they’d been £30-40, I would have kept them, but they are not remotely worth the premium price the company is charging. The refund was easy and quick.
Reply from VALLON
Great looks
I'm incredibly happy with the Vallonn ski goggles. They look fantastic and are very comfortable. I had some issues with my storage box, but I received a new one within three days. Great service, I'm happy with them!
avoid this company
avoid this company, the service is shocking, they dont mention that the orders have to come from overseas and can take weeks to arrive, I ordered some new goggles 10 days before my trip and they still arent even in the country - stay away unless you can wait a month for what are very expensive items...all smoke and mirrors and then the customer serve is appalling , vague, slow and untruths
Reply from VALLON
I had to contact Vallon Support due to an wrong color selction
I had to contact Vallon Support due to an mistake from my side. I used the chat function and it was very easy to have it fixed! Great customer experience
My honest experience!!!
I own several polarized sunglasses from different brands, so I am very familiar with how quality polarized lenses behave in real conditions.
Although these Vallon sunglasses are labeled as “Polarized”, in real use they do not perform like proper high-quality polarized lenses. There is no noticeable glare reduction, no light iris effect when tilting the head up and down, and overall the visual experience feels flat and unimpressive compared to other polarized sunglasses I own.
The build quality also feels quite basic for the price point, and seeing “Made in PRC” combined with the lens performance makes the product feel overpriced for what it actually delivers.
This may be acceptable for much cheaper sunglasses, but not at this price level. Buyers should be aware and manage their expectations before purchasing.
Easy Process, High Quality
The ordering process was easy and tracking notifications were spot on. The packaging was high end as well. Quality product. I ordered the Heron Glacier’s.
The customer service is not good
The customer service is not good. For a simple question about shipping and delivery time, they are unable to provide a correct or honest answer. It takes less time to receive something from China than from Germany, which is probably because Vallon has chosen to cut costs by selecting the absolute cheapest shipping option.
Reply from VALLON
Garbage 👊🏻
Box damaged, glasses damaged, they look like they cost £5 from a charity shop, in fact a charity shop wouldn’t even sell them, what a croc of crap 💩 I’ve never seen anything this bad for £116.00 😂🤦🏻♂️ absolute garbage.
Reply from VALLON
Made in Taiwan!
Once I discovered that these sunglasses were made in Taiwan I was extremely disappointed. Given all there hype and the impression that I was buying a quolity European product. This practice is often referred to as "origin washing" or "country of origin deception" in marketing, where a brand leverages the prestige or reputation associated with a place (like French design or Swiss quality) without actually manufacturing the goods there. Enough said.
Reply from VALLON
We bought Vallon sunglasses for our kid…
We bought Vallon sunglasses for our kid for bike. They are good! Build quality, optics and ergonomics are perfect.
Perfect retro sunglasses
Perfect retro sunglasses, prompt delivery and excellent value.
Case was a little bit fiddly, kept popping open.
Nice Freebirds goggles
I got the Freebirds goggles with a silver lens and also got an extra copper lens. Really great in respectively sunny and cloudy and sunny conditions. Nice wide view due to the shape of the goggle, perfect! And smooth looking off course...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.