VALLON Reviews 

276
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality and stylish designs, often finding them durable and well-made. Many reviewers frequently praise the excellent lenses, noting their impressive performance and clarity in various conditions. The delivery service is consistently highlighted for its promptness and efficiency, contributing to a smooth overall purchasing process. However, some people were dissatisfied with the perceived quality, noting that certain products felt cheap or flimsy, especially the plastic components. A few other people also felt that the pricing was not justified for the quality received, with some questioning the performance of the lenses.

What people talk about most

Product

Reviewers express satisfaction with the product, often praising the quality, design, and performance of the... See more

Quality

Customers consistently note positive experiences with quality, praising the great value for money, excellent... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and quick delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy and... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising the competitive prices and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After hassle of paying customs and VAT, once we got the glasses they were of very good quality and were happy with them. Just beware if you’re ordering from the U.K. and the order is over £135 you... See more

Rated 4 out of 5 stars

Perfect retro sunglasses, prompt delivery and excellent value. Case was a little bit fiddly, kept popping open.

Rated 4 out of 5 stars

Good lenses and equipment. Helped making my first ski experience enjoyable and made it a core memory.


Company details

  1. Optical Products Manufacturer

Written by the company

Classic Style, Maximum Performance. Sports eyewear combining classic design with high-performance technology.


Contact info

3.9

Great

TrustScore 4 out of 5

276 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(276)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Alibaba dropshipper

12 July 2026
Unprompted review
VALLON logo

Reply from VALLON

Sorry if you had a poor experience with us. We've tried to find your order so we could reach out and learn more about your experience, but cannot find an order with your name. Feel free to reach out to our support and we will do our best to assist you. But just to answer, we have warehouses in Europe, USA and Asia, and all products are shipped directly from there.

Rated 1 out of 5 stars

Cereal box glasses

I think this is some kind of drop shipping. The quality of the glases was something to expect from a box of cereals. All plastic, felt really cheap.
Nice box though

9 April 2026
Unprompted review
VALLON logo

Reply from VALLON

Thanks for the feedback and sorry to hear you were not happy with your purchase. We make all kinds of products, many that are made from premium acetate, and some from very lightweight nylon where this is very much part of the functionality. I cannot find your order based on this review to see what you ordered, but feel free to reach out to our support and we will do our best to help.

Rated 2 out of 5 stars

Nice but cheap feeling.

I recently bought the Herron glacier glasses, but returned them. They looked nice, but felt very cheap, the frames were just light plastic. If they’d been £30-40, I would have kept them, but they are not remotely worth the premium price the company is charging. The refund was easy and quick.

10 February 2026
Unprompted review
VALLON logo

Reply from VALLON

Hi Johnny, thanks for the feedback and sorry to hear you didn't like the material. We get this sometimes as it is very easy to think the frame is just made from "light plastic". In fact it is made from TR90 nylon, which is the best material on the market for cycling sunglasses and other performance frames due to its very lightweight nature while still being very durable. We use this material precisely because it is light, meaning the glasses don't weigh more than 25 grams. So if you expected an acetate or metal material, these are not the side shield sunglasses for you. Apologies for not making this more clear during purchase, we will use your feedback to improve the communication on our website.

Rated 5 out of 5 stars

Great looks

I'm incredibly happy with the Vallonn ski goggles. They look fantastic and are very comfortable. I had some issues with my storage box, but I received a new one within three days. Great service, I'm happy with them!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

avoid this company

avoid this company, the service is shocking, they dont mention that the orders have to come from overseas and can take weeks to arrive, I ordered some new goggles 10 days before my trip and they still arent even in the country - stay away unless you can wait a month for what are very expensive items...all smoke and mirrors and then the customer serve is appalling , vague, slow and untruths

2 February 2026
Unprompted review
VALLON logo

Reply from VALLON

Thanks for the feedback and sorry to hear you didn't get the product in time for your trip. We have gone through case to review our handling of it. Though please note the free standard shipping time quoted to the UK was 4-6 business days for your order, and delivery would have had to happen no more than 3 business days later to be delivered on time for your trip. We're sorry if this was not more clear and we will look to improve on this. I can see our customer support also handled your return with priority as a gesture of goodwill. Sorry again and hope you had a good ski trip!

Rated 1 out of 5 stars

My honest experience!!!

I own several polarized sunglasses from different brands, so I am very familiar with how quality polarized lenses behave in real conditions.
Although these Vallon sunglasses are labeled as “Polarized”, in real use they do not perform like proper high-quality polarized lenses. There is no noticeable glare reduction, no light iris effect when tilting the head up and down, and overall the visual experience feels flat and unimpressive compared to other polarized sunglasses I own.
The build quality also feels quite basic for the price point, and seeing “Made in PRC” combined with the lens performance makes the product feel overpriced for what it actually delivers.
This may be acceptable for much cheaper sunglasses, but not at this price level. Buyers should be aware and manage their expectations before purchasing.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy Process, High Quality

The ordering process was easy and tracking notifications were spot on. The packaging was high end as well. Quality product. I ordered the Heron Glacier’s.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

The customer service is not good

The customer service is not good. For a simple question about shipping and delivery time, they are unable to provide a correct or honest answer. It takes less time to receive something from China than from Germany, which is probably because Vallon has chosen to cut costs by selecting the absolute cheapest shipping option.

11 December 2025
Unprompted review
VALLON logo

Reply from VALLON

Thanks for the feedback and sorry to hear you felt you had a bad experience with our support. Your package seems to have been out for delivery but unfortunately it was then sent to a Posten pickup point. We're unable to do anything about that I'm afraid but we hope you manage to retrieve it.

Rated 1 out of 5 stars

Garbage 👊🏻

Box damaged, glasses damaged, they look like they cost £5 from a charity shop, in fact a charity shop wouldn’t even sell them, what a croc of crap 💩 I’ve never seen anything this bad for £116.00 😂🤦🏻‍♂️ absolute garbage.

20 November 2025
Unprompted review
VALLON logo

Reply from VALLON

Hi Jimmy, thanks for the feedback. It was very unfortunate that you received a damaged box from the shipping courier. It happens very rarely but it does happen from time to time. As we could see from the photos you sent the glasses were also broken as a result of the damage. In any case I can see our support team immediately refunded you when you contacted our support.

Rated 1 out of 5 stars

Made in Taiwan!

Once I discovered that these sunglasses were made in Taiwan I was extremely disappointed. Given all there hype and the impression that I was buying a quolity European product. This practice is often referred to as "origin washing" or "country of origin deception" in marketing, where a brand leverages the prestige or reputation associated with a place (like French design or Swiss quality) without actually manufacturing the goods there. Enough said.

1 October 2025
Unprompted review
VALLON logo

Reply from VALLON

Thanks for your feedback and sorry to hear you were disappointed to learn where this product was manufactured. We produce sunglasses in numerous countries and for our sustainable sports range we manufacture in Taiwan, as that is where lots of the sustainable materials are created (like 85% fishing nets for the Malizia model). In Taiwan we only work with the best manufacturers, similar to many of the world's leading sports eyewear brands. We believe the most important thing is the quality of the product, not where it is made. We also strive to make fairly priced eyewear of high quality. Despite the disappointment we hope you will still get lots of use out of the sunglasses!

Rated 5 out of 5 stars

Nice Freebirds goggles

I got the Freebirds goggles with a silver lens and also got an extra copper lens. Really great in respectively sunny and cloudy and sunny conditions. Nice wide view due to the shape of the goggle, perfect! And smooth looking off course...

16 January 2025
Unprompted review

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