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Unifon er en norsk telefonioperatør i bedriftsmarkedet som tilbyr 100% Telenordekning - identisk som Telenors' egne sluttkunder. Telenornettet er kåret til Norges raskeste hele 6 år på rad. Vi spesialiserer oss på skreddersydde telefoniløsninger og utvikler vårt eget bedriftsnett - som er kåret til Norges beste sentralbordløsning i EPSI undersøkelsen. Vi er stolte av å være den største utfordreren til Telenor og Telia i bedriftsmarkedet.
Vestre Strandgate 27, 4611, Kristiansand, Norway
3.9
695 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
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It’s The language called “Unifon”’s imposter! I hate it!
Reply from Unifon
Hi Christina,
Thank you for your feedback. We are sorry to hear that you feel this way. If there is something specific that has caused frustration or that we can help clarify, please feel free to contact me at dina@unifon.no.
Best regards
Dina, Unifon
Purchased a one-week package unlimited phone, text and data upon arrival at the Mexico City Airport from Unefon seller on Feb 25, 2026 to use during my one stay until March 4, 2026.
On March 2, 2026, I received a text from Unefon that said my data had run out !!! (unlimited?). On March 3, the telephone service had run out (yet the service I paid for was for one full week.)
I highly recommend staying away from Unefon or any booth in an airport. I strongly suggest staying with trustworthy companies like TelMex.
Reply from Unifon
Hello,
Thank you for contacting us. I understand that this experience may feel frustrating.
In Mexico, we offer two data packages: 1 GB and 3 GB. Data usage abroad is very costly, and therefore we currently do not offer larger data packages for use in Mexico. The packages last for up to one week, or until the included data amount has been used. If the data is used up before the week is over, the package will therefore end earlier.
It is also important to note that your subscription does not apply outside the EU and EEA. This applies to all operators, and the Grenseløs subscription is only valid within the EU and EEA.
We also provide information about how the packages work in the SMS that is sent after the data package has been purchased.
Best regards
Dina, Unifon
Reply from Unifon
Tusen takk for kjempe fin omtale, Knut! Vi skal sørge for at du får denne opplevelsen hver gang du kontakter oss 💙 Hilsen Dina i Unifon
Scam.
They say they are calling from a big phone company.
Its just a company reselling subscriptions
Reply from Unifon
Hi Daniel.
Unifon is an independent telecom operator in Norway delivering mobile services to business customers. We operate on Telenor’s network, which means our customers use Telenor’s infrastructure for coverage and quality.
We do use external sales partners, and they are required to clearly state that they are calling on behalf of Unifon.
Please feel free to contact us directly if you would like us to review a specific case.
Best regards,
Dina Unifon
Terrible company. They promise a lot so you'll give them a shot, and deliver none of it at all. When confronted with the facts, they show a blatant disregard for any accountability at all and don't care that they are swindling you. Stay away from them. If I could give minus points, I would.
Reply from Unifon
Hi Ian Eric!
Thank you for sharing your experience.
I am sorry to hear this, and it is definitely not how we want our customers to feel. Please reach out to me at dina@unifon.no
with your contact details so I can take a closer look and help resolve this for you.
Kind regards, Dina at Unifon
Reply from Unifon
Dette var en skikkelig fin omtale, Svenn - tusen takk! 💙
Vi skal gjøre alt vi kan for at du skal fortsette å være fornøyd kunde hos oss i lang tid framover. Tusen takk for at du gir oss tilliten!
Hilsen Dina i Unifon
Reply from Unifon
Hi Balaji, thank you for the kind feedback! We will always work for the same quality of customer service. Don't hesitate to contact us if there is anything else we can do for you :) Best regards, Vilde from Unifon
Maybe one day you suddenly receive a Unifon Abonnementet (subscription) or bill (faktura), without the Angreskjema (Regret Form), You can download the form by searching the words "Angreskjema Unifon" on any Internet browser, such as Google.
You must fill up the form and send it within 14 fays. You can send it by email, and if you live in Oslo or Kristiansand, you should also deliver it to their office and ask for a receipt.
Company sends subscription with bill to you without your asking for it, is breaking the law. And if they don't send you Angreskjema (Regret Form) it is also totally illegal.
If you want to write a complain letter to the most powerful organ of the government on this matter, NKOM
(Nasjonal kommunikasjonsmyndigheit)
Its earlier name was TELETILSYNET.
NKOM Tlf. 2282 4600.
E-post: abh(at)nkom.no, alb(at)nkom.no, asa(at)nkom.no, firmapost(at)nkom.no
You can also send your complaint to the following :
Forbrukerrådet: epost(at)forbrukerradet.no,
Forbrukertilsynet: postmottak(at)forbrukertilsynet.no
Ministry of Finance: postmottak(at)fin.dep.no
Brukerklagenemnda (BKN),
Police: post.oslo(at)politiet.no
UNIFON address in Oslo:
Sandakerveien 140, 0484 Oslo
(ved Nydalen)
Don't call their telephone number 05015 ! That number will cost you a lot of money !
Vi må krever at:
1. Selskap s lisens til å drive med mobiltelefoneni må trekkes tilbake hvis de driver med ulovlige aktiviteter over lang tid.
2. De må betale alle pengene tilbake til ofre som de har stjålet fra. De må betale bøter til en statlig styrt pengerfond for slik formål.
3.Deres leder og ansatte må dømmes og straffes ifølge norsk lov.
If you are a earlier Unifon customer and want to file complain, you can write to Forbrukerrådet, Forbrukertilsynet (costs 255 kr), and Ministry of Finance. You can also write to the police or fill up the complain form (Anmeldelsesskjema for Bedrageri) on the Oslo Police website.
Unifon's office address in Oslo:
Sandakerveien 140, 0484 Oslo
Don't call Unifon's telephone number 05015 ! That number will cost you a lot of money !
There are only 5 % the population know website like Trustpilot or Google map where people can write a complain. There are 216 people wrote complain gave rating here. You have to do 20x! Then you get the idea.
There's hardly any Norwegian websites where people can write their complaints after they were scammed by a business. That says a lot on our social system - Extremely undemocratic and unfair.
On the Norwegian Police website, there is an unit dealing with crimes against businesses with 11 officers! Their job is to protect the rich and the powerful.
How many police officers can you guess dealing with crimes by businesses against normal people? Which happen much more often. We are five million people after all, like you and I who pay tax to feed our nasty politicians, and pay for their luxury cars, cottages and big houses and their bloodhunds and chihuahuas.
We got None! No police is protecting us !
UNIFON= BIG SCAMMERS!!!
Never trust this company !
The biggest scammers I've ever meet!my previous subscription with phone phonero was included minutes abroad, and,even if I call the call center before making first call abroad,and reply everything is covered, they send me an enormous faktura of almost 26000 kr! When I ask them about this,they change their opinion, and said like only in E.U applied this!!! Avoid this company, good people,if you care about your money. Scammers,scammers,scammers!
My phonenumber stops working several times. I try to send them emails, but they never answer email. It says on there page, if its urgen you have to give them a call. But the only time its urgen is when the phone stop working. Realy stupid system. they dont have chat eigther. So i have to drive off to find a phone I can borrow to get my phone back up running. This has happend 2 times the last to weeks.
I have never meet such refined liars. Cheeters and thieves. I warn everyone before this company.
Scam, fraud and bad service. This is some of the worst lying sellers you will meet. Hang up a.s.a.p!! So so many have been scammed that it’s warning pages and groups all over the web..
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