Banner for TrimRx

TrimRx Reviews 

5,699
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,259 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently point out that the ordering process is smooth, and they appreciate receiving regular updates while shipments are on the way. Additionally, people often mention that medications are delivered securely, maintaining proper temperatures and arriving right when expected. Some reviewers were not happy with customer service, noting severe delays and difficulties when trying to get timely responses. People also experienced communication barriers, such as automated systems failing to resolve concerns and unexpected plan charges. Furthermore, a few consumers mentioned frustrations regarding unhelpful interactions and long delays when attempting to address billing questions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many consumers reporting a lack of weight loss or even... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting both frustrating roadblocks and... See more

Response time

People report negative experiences with response time, citing long delays and a lack of communication from... See more

Order

Consumers find order experiences to be mixed, with significant disagreement regarding fulfillment and... See more

Price

Clients share ambiguous opinions on price, with many reporting unexpected charges, double billings, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order came on the date they gave me and the medication was still cold when I opened it. The insulated mailer had a solid ice block inside. Each glass vial was in its own amber prescription contain... See more

Company replied

Rated 5 out of 5 stars

I used to be the person who realized on a sunday night that the bottle was empty. Since switching, the refills arrive before I'm down to the last few doses and I have not once had to ration or skip. T... See more

Company replied

Rated 5 out of 5 stars

I called because the price on my account looked wrong, fully expecting the runaround. The woman I spoke with said she would track down the correct number and email me. The corrected price was in my in... See more

Company replied

Rated 5 out of 5 stars

I started Tirz from another supplier but when that option was no longer available I ordered a 6 month plan from Trimrx. It was a lot more costly but I felt it was a good investment. I find the trimrx... See more

Company replied


Company details

  1. Weight Loss Service

About TrimRx

Written by the company

TrimRx Logo

TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs.

See if you are eligible

Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation.

Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes.


Need more info? Call us at +1 888-896-1612


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(5,699)

5,379 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A notice comes ahead of shipment

A notice comes ahead of shipment, which lets us plan around any time away from home. My prescription has reached me by the expected date, and the cold box isn't waiting outside and empty house.

6 September 2026
Rated 5 out of 5 stars

I’m happy I selected TrimRx

I’m happy I selected TrimRx. The delivery arrived punctually and the quality of the medication is excellent. The cost was the most appealing I discovered. Reminders to refill come even when I have medication left, which is precisely what I require. Quick delivery and excellent communication.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Don't Waste Your Money

Their product is a joke. Almost 2 months and I have only lost 4 pounds. Trim RX product is a waste of money. I am attempting to cancel my service. If their customer service is as bad as the product that they market, I probably won't be able to cancel. Do not waste your money on the junk they sell. Nothing more than colored water is what i suspect.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

TrimRx receives a five-star rating from…

TrimRx receives a five-star rating from me. The delivery was quick, the product quality is outstanding, and the cost was less than two other services I compared. The refill alert is ideally scheduled with a week's cushion. Rapid delivery and expert assistance. Extremely pleased.

8 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look