The company overall has been great, but they’ve had certain employees, like Michelle Cox, who wrongfully charge tenants fees based on her mood and then ignore until you take further action and spend m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall our experience has been great. I would have to say the only negative is sometimes it can be hard to get ahold of someone when we call or for claims issues we got bounced around from depart to... See more
Company replied
This company is top tier and the best hands down !!! It is a pleasure and honor to do business with them. They are very easy to work with. Even maintenance requests are handled efficiently and expedit... See more
Company replied
We have been renting from Tricon going on three years and we had a couple issues and their team responded so fast! I highly recommend Tricon Residential to anyone looking for a home 😊
Company replied
Company details
Written by the company
- Consistently Out-Caring in Service of Residents
- Tricon provides professionally managed housing with responsive maintenance service, technology-enabled resident tools, and local teams focused on resident care. Through the Tricon Resident App, residents can manage payments, access leasing and account support, and submit maintenance requests at any time. Tricon completes 86% of repairs in one visit, and our network of 90+ technicians supports ongoing maintenance and resident care across our communities. Tricon also offers financial wellness programs for eligible residents, including financial literacy resources, credit-building programs, resident home purchase opportunities, and down payment assistance. Learn more at www.triconhomes.com.
Contact info
15771 Red Hill Ave, 92780, Tustin, United States
- 844 874 2661
- triconhomes.com
3.4
Average
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great Property Management Company!!
I have had a very good experience with Tricon from the start, which was October 2025. Whether it was communication and working with the Property Manager or scheduling and receiving maintenance, the response has been great. I referred a friend to Tricon because I was so impressed.
22 July 2026
Reply from Tricon
Hi Stephanie!
Thank you for your thoughtful feedback. We're delighted to hear you've had such a positive experience since becoming a resident and that our team's communication and service have made a lasting impression. Your referral means a great deal to us, and we truly appreciate your trust. Thank you for being part of the Tricon community!
Reply from Tricon
Hi Hervey!
Thank you for your review! We're so happy to hear you feel your home is a great place to live. We appreciate you taking the time to share your feedback and hope you continue enjoying your home!
We love Tricon!!!
We have been renting from Tricon going on three years and we had a couple issues and their team responded so fast! I highly recommend Tricon Residential to anyone looking for a home 😊
17 July 2026
Reply from Tricon
Hi Ashley!
Thank you for your wonderful review! We're so glad to hear you've enjoyed your experience over the past three years and that our team has been able to respond quickly whenever you've needed assistance. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
The maintenance staffs are polite and…
The maintenance staffs are polite and professional.
13 July 2026
Reply from Tricon
Hi Nadege!
Thank you for your review! We're pleased to hear our Maintenance Team has provided you with polite and professional service. We appreciate your kind words and thank you for taking the time to share your experience.
The move and transition from being out…
The move and transition from being out of state has been amazing the home is perfect kids wife everyone is happy with how things have gone and how the house has been.
17 July 2026
Reply from Tricon
Hi Matthew!
Thank you for your wonderful review! We're so happy to hear your move from out of state went smoothly and that you and your family are enjoying your new home. We appreciate you taking the time to share your experience and wish you many happy memories in your new home!
Great communication and service.
1 June 2026
Reply from Tricon
Hi Lindsay!
Thank you for your review! We're so glad to hear you've had a positive experience with our communication and service. We truly appreciate your feedback and hope to continue providing you with excellent service.
I have been dealing with the same issue…
I have been dealing with the same issue (hvac - no a/c) for several weeks to no avail. I called the emergency line and I was told someone would contact me within a few minutes. It’s been several hours since that call and I haven’t had any contact. Two people came out on different days to tell me the same thing - it’s broken and needs to be replaced. My son has medical issues and I have had to buy many fans and portable air conditioners. It is at the point where I will need to go to a hotel.
17 July 2026
Reply from Tricon
Hi Shanice,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay and understand how frustrating this situation has been, especially given your family's circumstances.
Our records indicate that the HVAC system was assessed by a vendor, and a full replacement was recommended. The necessary approvals have since been completed, and we have confirmed with the vendor that they will be reaching out to you today, July 21, to schedule the replacement.
We appreciate your patience throughout this process and are committed to getting this resolved as quickly as possible. Should you have any further questions or concerns, we remain available to assist.
Company has been outstanding so far.
Company has been outstanding so far.
Smooth move in and quick responses to minor maintenance issues.
Very pleased.
20 May 2026
Reply from Tricon
Hi Bob!
Thank you for your review! We're delighted to hear your move-in went smoothly and that our team has been responsive to your maintenance requests. We appreciate you taking the time to share your experience and hope you continue enjoying your home.
This company is top tier and the best…
This company is top tier and the best hands down !!! It is a pleasure and honor to do business with them. They are very easy to work with. Even maintenance requests are handled efficiently and expeditiously. God bless them always 🙏 ❤️ 🌺
17 July 2026
Reply from Tricon
Hi Jewel!
Thank you so much for your kind words! We're honored to hear you've had such a positive experience and that our team has made caring for your home a smooth process. We'll be sure to share your thoughtful feedback with the team.
Overall our experience has been great
Overall our experience has been great. I would have to say the only negative is sometimes it can be hard to get ahold of someone when we call or for claims issues we got bounced around from depart to depart until we finally got to someone who could help. Otherwise Tricon has been a great property management company to work with.
14 January 2026
Reply from Tricon
Hi Kendra!
Thank you for sharing your experience. We’re glad to hear things have gone well overall, and we appreciate your honest feedback about the difficulty reaching the right team. We’ll be sure to share your comments as we continue working to improve the support experience.
I love the location
I love the location , The house and they have always respond quick to my needs if I have any
17 July 2026
Reply from Tricon
Hi Susan!
Thank you for your kind review! We're so glad to hear you're enjoying your home and its location. It's also wonderful to know our team has been responsive whenever you've needed assistance. We appreciate you taking the time to share your experience!
While working with Tricon
While working with Tricon Superintendent, Joseph Rade within our felling economy. Tricon make the most habitable and best living conditions for all residents!
10 July 2026
Reply from Tricon
Hi Nena!
Thank you for your thoughtful review! We're delighted to hear Joseph provided such a positive experience. We'll be sure to share your kind words with him and the team. We truly appreciate your feedback!
Very good at making repairs and/or…
Very good at making repairs and/or replacing defective home systems and appliances.
17 July 2026
Reply from Tricon
Hi Mark!
Thank you for your review! We're glad to hear you've had a positive experience with our Maintenance Team. We'll be sure to share your kind words with them. We appreciate you taking the time to leave your feedback.
Reply from Tricon
Hi Omar!
Thank you for your kind review! We're glad to hear you received excellent, prompt service and that our technician made such a positive impression. We'll be sure to share your compliments with the team. Thanks again for your feedback!
Tricon provides excellent service…
Tricon has responded expeditiously whenever I’ve had a need pertaining to the property. And that’s been three minor issues. All of their staff that I’ve encountered have been amazingly professional and knowledgeable. I’m so pleased with the property I’m renting and that’s because Tricon insured the property was in excellent condition when I moved in and I’m making sure to keep it in that condition. Thanks Tricon and keep up the wonderful service and support!
17 July 2026
Reply from Tricon
Hi Cheryl!
Thank you for your kind review! We're so pleased to hear you've had a positive experience and that our team has been able to address your maintenance needs promptly and professionally. We'll be sure to share your feedback with the team. We truly appreciate you taking the time to share your experience.
Reply from Tricon
Hi Greg!
Thank you for your feedback. We're glad to hear you had a positive experience overall. We appreciate your comments regarding follow-up and will share them with our team as we continue working to improve our communication. We appreciate you taking the time to share your experience.
New to Tricon
I recently moved into a home with Tricon, and the entire process was easy and seamless. There were a few items that needed repair, but I waited until I was fully moved in and had been in the home for a few days to identify any additional issues.
Once I submitted the maintenance request, a technician arrived within two days. He was able to repair two of the three items and informed me that he would return as soon as possible to complete the remaining repair.
Overall, my experience with Tricon has been very positive so far, and I’m pleased with their responsiveness and customer service.
6 July 2026
Reply from Tricon
Hi Nesha!
Thank you for taking the time to share your experience. We're delighted to hear your move-in process was smooth and that our Maintenance Team was able to respond quickly and begin addressing your repair requests.
We appreciate your patience as the remaining item is completed and are grateful for your kind feedback. Thank you for choosing Tricon, and welcome to your new home!
Wonderful staff
16 July 2026
Reply from Tricon
Hi Jerry!
Thank you for your kind words! We're so glad to hear you had a positive experience with our team. We'll be sure to share your feedback with them. Thank you for choosing Tricon!
Tricon needs to be considered about there properties and I am not sure they do. I know they care about raising rents and collecting money though!
Yes. Beware upfront! I’ve been in a home for eleven years. Tricon is the third or fourth Management Company. I have hired and paid for repairs until this year. I have a problem with the sprinklers in the back. There is another sprinkler head that needs repair or replacing. The expense may be more than I can pay, especially if the irrigation system is old and needs new pipes, sprinkler heads, etc. I’m very disappointed in the “California” management, but it did not surprise me!
16 July 2026
Unprompted review
Reply from Tricon
Hi Linda,
Thank you for taking the time to share your feedback. We're sorry to hear about your concerns regarding the irrigation system and understand your frustration.
We'd appreciate the opportunity to learn more about what occurred and review your concerns further. If you're willing, please respond to our request for information or email us directly at ResidentServiceCenter@triconhomes.com with your name and property address so we can locate your account and investigate the reported irrigation issues.
We appreciate the opportunity to look into this for you and look forward to hearing from you.
I've been dealing with this issue since May 30th
I've been dealing with this issue since May 30th. My A/C went out. The initial call that was made, the rep said that when we put the maintenance request in, it should've triggered an emergency request. We didn't get anyone out until the following Tuesday. When the guy came out to do a checkup, he never checked the outside unit. The same guy was supposed to come out that Friday, but never showed. This process made us go 18 days without A/C. Monica Torres is the contact for maintenance in the Houston area. I have never heard from her. I have none of my emails or phone calls returned due to Monica never being available. This experience has been handled very poorly. Now we're facing eviction because we were promised a concession applied to our account by July 1. No one is taking accountability for this matter.
30 May 2026
Unprompted review
Reply from Tricon
Hi Tony,
Thank you for taking the time to bring your concerns to our attention. We're truly sorry for the frustration and inconvenience you experienced throughout the HVAC repair process, and we appreciate the opportunity to review your concerns.
Our team has completed its review and has been in communication with you regarding the resolution. We confirmed that the HVAC repairs have been completed and that the temporary portable air conditioning units are scheduled to be removed this week. We also advised that a concession has been approved and will be applied to your resident ledger.
We appreciate your patience and understanding while we worked through this matter. If you have any additional questions or if there is anything further we can assist you with, please don't hesitate to reach out.
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