Travelnest Reviews 

Perfect location within the site, close to beach, pool and entertainment and a short walk to the dog walking and outdoor child's play area. Host was great with very speedy responses to any queries. We had a great time!

⚠️ WARNING — MY EXPERIENCE WITH TRAVELNEST

I had one of the worst experiences with Travelnest while renting out my apartment, and I would strongly recommend being extremely careful before using this platform.

In my experience, when a guest made a complaint, Travelnest appeared to give priority to the guest’s version of events without properly investigating or giving me a fair opportunity to present and explain my side of the situation.

What is even more concerning is that I ended up facing financial consequences because of a client’s complaint, despite strongly disagreeing with the complaint and the way the case was handled.

I found the whole process extremely unprofessional, unfair, and frustrating. As a host, you expect a platform to investigate disputes objectively, listen to both sides, and protect you when a complaint is not justified. Unfortunately, that was not my experience.

I am sharing this because other property owners and hosts should be aware and think carefully before trusting a platform with their property and money.

I have kept all the conversations and evidence related to my case and can provide them if necessary.

Please be very careful with Travelnest. My experience has been extremely disappointing, and I would not recommend it to other hosts.

We cancelled accommodation in March 2026 for a June 2026 booking through the host. The initial booking was made through Expedia and referred to Travel Nest. The host didn’t refund our money and has remained incommunicado since our first contact with him. Expedía and Travel Nest have both engaged in a game of passing the buck. Extremely unsatisfactory responses from both companies and as for the host… he has engaged in gross larceny - keeping our hard earned money for a service he did not provide in his pocket. It would appear that OTA’s wash their hands of their customers as soon as they’ve referred their customer onward and hosts can keep your money with impunity. Buyer beware!

Nice house, dropped into a mixed area. We enjoyed Lincoln city, we did walk in mostly. The house was clean

The people who booked my apartment demanded a refund, as they said it was dirty and there was a problem with the toilet. When I looked, the toilet was rather disgusting and seemed to be leaking. I mopped up the mess and it has been fine since. It was if they had deliberately caused the problem. I make great effort with each booking to make my residence as immaculate as possible.

Overall helpful

Travelnest Review

Travelnest is incredibly organised and easy to use. Since connecting my Airbnb to Travelnest, I’ve received a steady stream of bookings because my property is connected to multiple booking channels through one platform.

The support team is also fantastic. Whenever an issue comes up, they are quick to respond and resolve matters efficiently. Overall, Travelnest has made managing my bookings much easier and more convenient. I would definitely recommend it to other hosts! ⭐⭐⭐⭐⭐

Worst experience ever. I made a booking and have had a family bereavement. The funeral is now booked for the day I was supposed to travel. I have contacted Travelnest who blamed VRBO, VRBO who have blamed Travelnest and the owner of the property who blames Travelnest too. No one can cancel my booking. Planning a funeral is stressful enough without this. I actually think that Travelnest may be a scam site so please be aware if you book with them and be aware if you use VRBO that they allow places like Travelnest to do direct bookings through their website.

Travelnest take no responsibility for the lack of communication from the host and the property not being up to the expected standard. We were given access details 15 mins before check in ( not 2 days before as told on booking) and the house was run down from external view we never got in to see the flat. No refund given or even a partial one because travelnest put the onus on the host.

While Travelnest helped me with more bookings they don’t accept any losses they share profits but not losses which is unfair and they need to look into their policies and make changes

I love Travelnest! The agents are so helpful in getting your property online. Victor in particular is great at explaining the benefits of each aspect of the rental experience.
I’m always paid on time and have never had a problem with billing.

## Extremely Poor Experience From Start to Finish

My experience with TravelNest **throughout the entire time I have used them has been awful**. Unfortunately, the latest payment issue is just another problem in a long list of issues I have experienced with this company.

Most recently, I was expecting a payment of **£482.60**, yet TravelNest paid me just **£75**. £75 does not even cover my cleaning fee, let alone the other costs involved in accommodating guests. I have now had to chase them to find out where the remaining **£407.60** has gone.

This isn't an isolated incident either. I have previously **lost money because of a technical issue with TravelNest's system**, which was completely outside of my control. I was already extremely unhappy about the financial impact that caused, and now I am once again having to deal with missing money.

Throughout my time using TravelNest, I have found the whole experience incredibly frustrating. There have been repeated problems, financial losses, payment issues and far too much time spent chasing situations that should never have happened in the first place.

As a business owner, you need to be able to trust the company managing your bookings and payments. You have cleaning costs, bills, property expenses and other overheads to pay. Receiving **£75 when you are expecting £482.60** is simply unacceptable.

I have now submitted a formal complaint and requested a full explanation and payment breakdown. If the money owed to me is not resolved, I am prepared to take the matter further and seek legal advice regarding recovering what I am owed.

Based on my experience **from start to finish, I could not recommend TravelNest to other property owners**. I wish I had known before signing up just how many problems I would end up dealing with.

I will update this review depending on how TravelNest chooses to resolve my complaint.

Avoid Do not bother with this company with a commission rate of over 20% so they can all get a piece of the pie. They take money from the wrong people they don’t have a clue how to run a business like this tried to get me to cancel my 10 year air BnB account so glad I didn’t. I left and said quite clearly I will honour your bookings they ask me to confirm what honour means because if you don’t they charge you full cancellation they might put you on all the different channels but the only bookings you will get is from booking.com there partner don’t even get me started on them

Avoid! I booked a Travelnest property via Vrbo and had the worst experience. The host was unreachable, I never received check-in information. Travelnest insisted it was acceptable for the host to provide check-in information as late as the day of the trip itself - which I think is unacceptable. I had travelled all the way to another city and never got check-in information. I had to book a hotel at my own expense, and when I asked Travelnest to cover the additional costs they said that "compensation is at the discretion of the host" ??!! Then since the host was completely unreachable, that meant I was ineligible for compensation? The host was the whole problem, why would they get to be decide if I get compensation?

Simply cannot recommend avoiding Travelnest enough. As far as I can tell their organisation is downright fraudulent.

Great location. Apartment was very clean and the owners were great!

Horrible experience. We find out that our booking wasn't available as the owner wasn't allowed to rent. We find out at the reception that we have no place to stay after 4 hour of driving with two small kids. I asked for a compensation and they didn't even reply to my msg. Horrible experience. Think twice before booking through @travelnest.

The owner/host claimed that had no notification of my booking. Booking.com confirmed multiple times. I had to find other, very expensive accommodations at midnight in a strange city.

This was the worst booking ever. The location can not be found with the indicated address, no house number. Locals and Taxi driver gave up also. Initially advices the host I would com in for checki in between 100-11pm, however no connection to the host. Instead an answering machine telling me to call in office ours next day 9am. Consequently I had to make another booking to find a bed. As a host myself this experiance was a nightmare. Please return my payment over 180 euro!

The property booked was not fit for purpose and could not stay there ..I did not receive full refund and fell Travelnest sides with the client the the customer even though I proved what I paid . I would avoid at all costs .

Excellent apartment in a great location. Excellent communication from Booking.com
Stayed two nights to watch Morrissey in Asti and it was a perfect location and only an 8 minute walk from the train station. The apartment itself was immaculate and stocked with everything you need even little things after a long journey such as coffee and water in the fridge.