Driver and car very good. Arrived on time. However customer service of transpovia is not responsive at all. Once assigned a driver arranged everything personally with him.
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See what reviewers are saying
Easy to book - cheaper booking via Transpovia than via booking.com. Fast, reliable airport pickup from JFK. Smooth journey and a pleasant experience.
The service was excellent, would have perfered to walk a little less to parking lot. If I would have been in a wheelchair or had limitations it would have been very difficult. The communication was ex... See more
Great experience. The driver was helpful and quick to respond. Very friendly and efficient. Would highly recommend this service!
Company details
Written by the company
Transpovia makes travel easier with dependable transfer airport solutions designed for tourists, families, and business travelers. From the moment you land, our team ensures a smooth arrival with real-time flight tracking, guaranteed pickup, and professional local drivers. Travelers looking for comfort and value choose us for our modern fleet and transparent, cheap airport transfers that keep your trip stress-free. Whether you're heading to a hotel, resort, or cruise port, our airport taxi service delivers a seamless door-to-door experience. Planning a getaway? Our holiday transfers provide safe, convenient transportation in top destinations worldwide. And for fast, reliable rides at any time, our airport taxi transfers are available with simple online booking and all-inclusive pricing. Book your next airport transfer at Transpovia.com and travel with confidence.
Contact info
228 Park Ave S, 10003, New York , United States
- transpovia.com
4.3
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Wonderful driver
Wonderful driver - on time, great communicator, very kind and polite, smooth driving
31 July 2026
Unprompted review
Antonio was polite
Antonio was polite, courteous, and handheld our bags with care.
5 July 2026
Unprompted review
A great experience
The driver was very polite and kind, arrived earlier than expected, and was extremely courteous.
16 June 2026
Unprompted review
Driver and car very good
Driver and car very good. Arrived on time.
However customer service of transpovia is not responsive at all. Once assigned a driver arranged everything personally with him.
10 June 2026
Unprompted review
Great conversation and smooth ride
Great conversation and smooth ride. Awesome experience.
29 May 2026
Unprompted review
Easy to book, smooth pickup and journey
Easy to book - cheaper booking via Transpovia than via booking.com. Fast, reliable airport pickup from JFK. Smooth journey and a pleasant experience.
22 May 2026
Unprompted review
The service was excellent
The service was excellent, would have perfered to walk a little less to parking lot. If I would have been in a wheelchair or had limitations it would have been very difficult. The communication was excellent!
22 May 2026
Unprompted review
I would honestly give 0 stars if I…
I would honestly give 0 stars if I could. We were supposed to be picked up at 8:30am. We gave it the 45 minutes after landing before calling. The number on the email confirmation was disconnected. Was able to Google a second number which was answered. All the employee did was give me the number to a "driver" that number I called repeated. Rang through and left 2 messages before it started pushing me directly to voicemail. Finally called me back after 10, saying he told the company he couldn't do work that day and he was out of town. The main number was never answered again. The driver promised a refund but I doubt he has any real control over that. DO NOT book with this company!
24 April 2026
Unprompted review
It did not take place and now I am…
It did not take place and now I am having difficulty getting reimbursed! I signed up for a 2 hour driver from airport to hotel with some detour that I wanted and when they got there they said it was a direct drive with no detours. They said I could cancel and then they did not reimbursed!
22 April 2026
Unprompted review
Reply from Transpovia
We sincerely apologize for the inconvenience and misunderstanding regarding your reservation. Our core business is private transportation services, and we do not operate tours or sightseeing services with detours or multiple planned stops.
Please note that adding the comment *“Queremos un paseo de 2 horas antes de llegar al hotel”* does not automatically convert a transfer reservation into a tour service or modify the booked service type. Special requests entered in the comments section are subject to availability and cannot change the nature of the confirmed service.
We understand your frustration and are currently reviewing the case with the booking source to clarify how the request was presented at the time of booking, as well as the reimbursement request. Thank you for bringing this matter to our attention, and we appreciate your patience while this is being addressed.
Both drivers were professional and…
Both drivers were professional and polite.
12 April 2026
Unprompted review
It’s great service driver was great
It’s great service driver was great
12 April 2026
Unprompted review
The driver was very nice and the…
The driver was very nice and the journey was very good
9 April 2026
Unprompted review
Great experience
Great experience. The driver was helpful and quick to respond. Very friendly and efficient. Would highly recommend this service!
6 April 2026
Unprompted review
Bussiness Clas SUV
We paid extra for a ”Bussines class SUV” and we needed up with this guy wearing flipflops and sweats driving a small silver colored Toyota sienna. On the booking it specifically said that the veichle that was coming was a black Chevrolet Suburban. Smelled smoke and waste combined. Constantly talking obnoxiously loud in foreign language with people on the phone.
5 April 2026
Unprompted review
Perfect experience
We had one perfect experience in my first time on New York.
16 February 2026
Unprompted review
excellent service
The car was in great condition, and our local provider JP&MATT was very friendly and professional, definitely recommended.
13 February 2026
Unprompted review
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