Trygg-Hansa Reviews 

I was told on phone from your support that if i made the application online i will get the proven contract direct but after i made it i didn´t get it so i called back and i was told it take 2 days to get it.

Mentioned about the details very well.

This is so amazing you people really help out and make our lives more easier and safer thanks once again

Made a mistake when signing up for car insurance, but the customer service was very supportive and helped correct everything when I communicated the issue to them.

Good service

Worst insurance company, to say the least. There should be a rating of zero stars!
I have an insurance with Trygga Hansa that costs more than the compensation i have in case of accident and that is not what i was told on the phone.
Companies like this should be out of business. Media and competent authorities to be made aware of.

Hi..i was client 3,years.now i want go from then....its imposibile to și.speak with somebody from kund service,... Ist very hard to comunicate with them. I dont know what îs wrong with this company when decide go from them,.its wierd.

The consultant was very helpful and she took time to explain the services provided by Trygg-Hansa and associated prices. She also assisted me in completing the child's insurance. The consultant has an excellent customer relation skills, a good sense of humour and highly experience on the subject. I enjoyed every bit of the meeting and was happy to take out child's insurance for my children.

After severely damaging my phone (front, back, and camera), I contacted Trygg-Hansa immediately and followed their instructions exactly. I was told to go through an Apple-authorized service provider—fine in theory, but in reality no provider could offer a loan phone, and the process would take up to two weeks. On top of that, I was expected to pay extra fees just to open a case with Apple Support—costs that fall entirely on me as a customer.
I clearly explained that being without a phone is not an option due to my work. One representative (the only helpful one I encountered) told me to submit the claim with the documentation I had and assured me I would get help. I did exactly that. Despite following every instruction, my claim was later denied—based on a requirement that I was then told was not even necessary. I have provided everything: proof of purchase, photos of a completely destroyed device, serial number, and documentation showing that a full replacement is required (the most expensive outcome for me). Still, I am told it’s “not enough.”
Meanwhile, it appears other customers receive help with minimal effort, while I’ve been pushed around between different representatives for months. As a long-term customer who has always paid on time, this treatment is unacceptable. This is not just poor service—it’s inconsistent, unprofessional, and feels deliberately obstructive. There is also a concerning pattern of dismissive attitudes from certain representatives. No one damages their own property intentionally, nor does anyone want to spend time navigating an unnecessarily complicated claims process.
I will not remain a customer, and I will actively advise others—especially within the tech industry I work in—to avoid Trygg-Hansa.
Get your processes in order.

Assuring with good price

The lady who helped me was super professional and kind. I appreciate her patience

Simple steps with quick reply and good service

Good offer and great services

Pretty automatic process, self explanatory and easy to follow.

Very good comunication

Generally good experience.