Try Cupids Reviews 

9
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

9 reviews

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2.9

All reviews

(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience – poor customer support

I placed an order with Cupids.com about a month ago. They provided a tracking number, but without proper courier details. After around 10 days, the tracking information indicated that the address and/or contact number was incorrect. Since then, I have received no meaningful update or resolution, despite sending several emails to their customer support.

To make matters worse, I was subsequently charged for another order at a higher price. I immediately contacted them to cancel the order before it was shipped, but received no response. Three days later, they replied with another tracking number, but no refund has been processed.

Overall, this has been an extremely frustrating and disappointing experience. I have lost a significant amount of money and, to date, have not received the products I paid for or a refund. The lack of communication and customer support has made the situation even worse.

I strongly recommend being very cautious before placing an order with this company. Based on my experience, the level of customer support has been extremely poor, and I would never order from this company again after losing a significant amount of money without receiving any products.

Please do your research carefully before making a purchase.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

The Cancelation Policy is a lie.

"If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. Customers will not be charged any further fees or receive additional shipments once the subscription is canceled."

This is a blatant lie. There is nowhere in your profile or orders tab to cancel your subscription. I think I've been able to do it through their support email, but I'm not sure.

Furthermore- I find the deodorant very coarse and difficult to apply. It grabs the hair under my arm.

Finally, they claim 500,000 happy customers and show a trust pilot score of over 4-stars. This is the eighth review total at the time of this post. If you're legit, you don't need to fake reviews. If you like it fine, but just know you're dealing with a dishonest company.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING HYPNOSIS

Received my order and I opened and sprayed hypnosis and went yo the local store and had 3 women follow me around the store! Amazing how turned heads

23 May 2026
Unprompted review
Rated 3 out of 5 stars

"24x5 excellent service" Not true

"24x5 excellent service" Not true. Made several purchases with cupids and when I have an issue.... ZERO customer service. Zero. Emailed 3x to 2 email addresses, messaged here. And still NO response about their defective 3.0 bottle. Very upsetting.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

The website dose up sell you

The website dose up sell you, typical landing page. Makes sure you have at least 20 minutes spare to get the the checkout if you just want the aftershave... now I just got it today my wife loves it, best one she cant stop smelling me. Top brand well done. Price isnt to bad ive payed more to smell good

27 December 2025
Unprompted review
Rated 4 out of 5 stars

Wonderful

Look, I don't have women knocking my door down but it is a very nice fragrant cologne and my fiancée absolutely loves it. People say it is overpriced. I disagree. A very good name brand cologne will cost over $100. This is much more affordable.
People have definitely commented on how good the scent is and where I got it at. I will purchase again.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Website is a scam

Website is a scam, they show you a price for their product, and they charge multiple times that price. Their website is made to get money out of your pocket, without finalizing the order, and they force you to watch multiple videos, and if you try to get out of them, they charge you more in the background. The order then dissapears, they dont send the details to your email, when they have already taken your money. Then its hard to get your money back, without a order number etc.. So even trying to get a refund through your bank is a pain. I dont recommend this website!.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

After one Week

Wearing it for a week and my wife hasn't even noticed or commented. No you smell good, no what are you wearing, nothing.

I have noticed zero resuts from this cologne and not worth the price I paid for it. Maybe it's my wife, but not to even notice or say a word about what I was wearing (I don't wear cologne) seems odd.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

total scam

total scam. product not received after many weeks. had to go the credit card company to get my money back. they never answered email.

1 September 2025
Unprompted review

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