I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ah... See more
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Fun experience and great way to hear the latest album from Linkin Park via the listening party. The DJs pre-amble on the night felt quite generic though. It made me think chatgpt had written it in t... See more
Company replied
Absolutely amazing Customer Service! My order was delayed due to issues with getting stock in, and I emailed for an update, and got speaking to the customer service rep Josh, who went absolut... See more
Company replied
Product was packaged alright, but their was no information on its status. It was ordered only up until 2 hours after it arrived. Which is fine, but it was a limited edition gift.
Company details
Written by the company
The Official Irish Store of Artists for Warner Music Ireland, with exclusive access to D2C exclusives, limited signed copies of Albums on CD & Vinyl.
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4.3
Excellent
67 reviews
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Replied to 100% of negative reviews
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Okay
Product was packaged alright, but their was no information on its status. It was ordered only up until 2 hours after it arrived. Which is fine, but it was a limited edition gift.
27 October 2026
Recieved the incorect item from store update
heard back from store gonna replace my order
replaced my order very quickly great service
12 October 2026
Reply from The Warner Music Shop Ireland
Hi Michael, we would like to apologise for the inconvenience caused by an error in the fulfilment of your order, which resulted in the incorrect format being shipped.
We believe this was due to human error during the warehouse fulfilment process. The warehouse is aware of the issues and are sending out the correct formats.
Once again, we sincerely apologise for the inconvenience caused and thank you for your patience and understanding.
Wrong items sent in the order
Wrong items sent in the order. They've promised to resolve but still awaiting a reply back as to if they'll be able to get me the correct items.
I specifically chose to order from the Irish store this time due to the multiple issues everyone is having when trying to buy things from the UK at the moment, in the hopes that because it was Irish based it would be an easy transaction.
I'll be happy to update this review if/when the issues are resolved.
12 October 2026
Reply from The Warner Music Shop Ireland
Hi Ken, we are working with our european warehouse to get the correct format version.
Once this has been resolved, we will ensure that your order is shipped correctly with the correct Blu-ray disc and slipcase.
We apologise for the inconvenience and appreciate your patience while we work to get this sorted.
The wrong item was shipped
The wrong item was shipped. I paid for an exclusive limited edition version and you sent a standard version. Still waiting to hear back from customer service and what happens next.
Correct version received 21/10/26. Thank you
12 October 2026
Reply from The Warner Music Shop Ireland
Hi John,We believe this is down to a human error during the warehouse fulfilment process. We have raised the issue directly with the warehouse manager to ensure it is looked into and addressed as soon as possible.
We have requested the correct version be shipped ASAP to you.
Great selection and superb service
Great selection and superb service. Reasonably priced range.
14 September 2026
Reply from The Warner Music Shop Ireland
Thanks Andy, Enjoy your vinyl!
the shipping was made in 3 days and…
the shipping was made in 3 days and that’s so incredibly. also i love the vinyl so much
1 October 2026
Reply from The Warner Music Shop Ireland
Thank you for the kind words, Hevelyn and we hope you enjoy your vinyl.
Perfect service
17 September 2026
Reply from The Warner Music Shop Ireland
Hey Eric, Thank you for the kind words and we hope you enjoy your vinyl.
Brilliant customer service for a…
Brilliant customer service for a damaged package , was clear and quick at getting me a replacement
4 September 2026
Unprompted review
Reply from The Warner Music Shop Ireland
Thank you for your kind words Wayne.
Reply from The Warner Music Shop Ireland
Hi Robyn, sorry to hear your order wasnt receoived, your order was shipped on August 7th and you would have gotten a shipping confirmation email . We did highlight on the product page that orders may ship after the release date. This is the first we have heard that your order has not turned up. Could you please email the customer service to follow up on this. , thank you irelandstore@warnermusic.com
Highly recommend!!!!
I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ahead of schedule!
I am incredibly happy and impressed by how fast and efficient the service was. Thank you so much, Warner Music Shop Ireland! Highly recommend!!!!
27 July 2026
Reply from The Warner Music Shop Ireland
Thank you Mairead, Great to hear this feedback. Glad it arrived safely. Josh
Found exactly what I was looking for…
Found exactly what I was looking for easily, simple ordering and checkout, thought delivery a bit slower than other online music stores. Overall, favourable experience.
29 April 2026
Reply from The Warner Music Shop Ireland
Thank you for your feedback, we will share this with the warehouse in regards to the delivery speed. Josh
The packaging came a small bit damaged…
The packaging came a small bit damaged and bent and so did the sleeve. There was rips and bends although the vinyl itself was ok
2 April 2026
Reply from The Warner Music Shop Ireland
Hello Caludia, Sorry to hear this, If you would like to reach out to our customer service in regards to a replacement if you could share some images of the damaged vinyl would be helpful. Thanks Josh
Reply from The Warner Music Shop Ireland
Thank you for the kind words. Josh
Reply from The Warner Music Shop Ireland
Great to hear this feedback. Glad it arrived safely. Josh
Nice and simple service
Nice and simple service. great Irish band and great signed copy. I look forward to seeing them live in Ireland
10 February 2026
Reply from The Warner Music Shop Ireland
Happy to hear Sean! Enjoy - Josh
Thank you very much
Thank you very much ! Such an excellent service and quick delivery !
6 February 2026
Reply from The Warner Music Shop Ireland
Thank you for your feedback, Thanks Josh
Very happy with the cd but delivery was…
Very happy with the cd but delivery was quite slow. Could be down to an post , I don't know but cd took several week to arrive.
8 January 2026
Reply from The Warner Music Shop Ireland
Thank you for your feedback, we will share this with the warehouse in regards to the delivery speed. Josh
Reply from The Warner Music Shop Ireland
Happy to hear Jack! Enjoy - Josh
Reply from The Warner Music Shop Ireland
Happy to hear it was easy to use. Josh
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