I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ah... See more
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Fun experience and great way to hear the latest album from Linkin Park via the listening party. The DJs pre-amble on the night felt quite generic though. It made me think chatgpt had written it in t... See more
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Absolutely amazing Customer Service! My order was delayed due to issues with getting stock in, and I emailed for an update, and got speaking to the customer service rep Josh, who went absolut... See more
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I have to say, the customer service here is excellent. Unfortunately, my order was handled poorly by An Post and as such, arrived damaged. However, the customer service team here sorted me out... See more
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Written by the company
The Official Irish Store of Artists for Warner Music Ireland, with exclusive access to D2C exclusives, limited signed copies of Albums on CD & Vinyl.
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Brilliant customer service for a…
Brilliant customer service for a damaged package , was clear and quick at getting me a replacement
Reply from The Warner Music Shop Ireland
Highly recommend!!!!
I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ahead of schedule!
I am incredibly happy and impressed by how fast and efficient the service was. Thank you so much, Warner Music Shop Ireland! Highly recommend!!!!
Reply from The Warner Music Shop Ireland
Found exactly what I was looking for…
Found exactly what I was looking for easily, simple ordering and checkout, thought delivery a bit slower than other online music stores. Overall, favourable experience.
Reply from The Warner Music Shop Ireland
The packaging came a small bit damaged…
The packaging came a small bit damaged and bent and so did the sleeve. There was rips and bends although the vinyl itself was ok
Reply from The Warner Music Shop Ireland
Reply from The Warner Music Shop Ireland
Nice and simple service
Nice and simple service. great Irish band and great signed copy. I look forward to seeing them live in Ireland
Reply from The Warner Music Shop Ireland
Thank you very much
Thank you very much ! Such an excellent service and quick delivery !
Reply from The Warner Music Shop Ireland
Very happy with the cd but delivery was…
Very happy with the cd but delivery was quite slow. Could be down to an post , I don't know but cd took several week to arrive.
Reply from The Warner Music Shop Ireland
Reply from The Warner Music Shop Ireland
Reply from The Warner Music Shop Ireland
Reliable
Ordered goods received on schedule. Does what it says on the box. Kingfishr Halcyon CD, great stuff
Reply from The Warner Music Shop Ireland
Reply from The Warner Music Shop Ireland
Absolutely amazing Customer Service!
Absolutely amazing Customer Service!
My order was delayed due to issues with getting stock in, and I emailed for an update, and got speaking to the customer service rep Josh, who went absolutely above and beyond in making sure my order reached my hands.
Upon hearing that me and my daughter were huge fans of the band associated with my order, Josh went out of his way to send us out some leftover merch from the listening events, free of charge.
I cannot thank Josh and warner music Ireland enough for their thoughtfulness and thoroughness, and cannot recommend them enough!
Thank you!
Reply from The Warner Music Shop Ireland
Excellent service
Excellent service. Could not fault service one bit!! Fast service and very prompt.
Reply from The Warner Music Shop Ireland
Fast and prompt delivery..would highly…
Fast and prompt delivery..would highly recommend!
Reply from The Warner Music Shop Ireland
Warner Music
Warner Music
They're customer service crew are amazing,fast replying and extremely helpful.I couldn't recommend them more to anyone!10/10
Reply from The Warner Music Shop Ireland
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