The Warner Music Shop Ireland Reviews 

60
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ah... See more

Rated 4 out of 5 stars

Fun experience and great way to hear the latest album from Linkin Park via the listening party. The DJs pre-amble on the night felt quite generic though. It made me think chatgpt had written it in t... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing Customer Service! My order was delayed due to issues with getting stock in, and I emailed for an update, and got speaking to the customer service rep Josh, who went absolut... See more

Company replied

Rated 5 out of 5 stars

I have to say, the customer service here is excellent. Unfortunately, my order was handled poorly by An Post and as such, arrived damaged. However, the customer service team here sorted me out... See more

Company replied

Company details

  1. Music Store
  2. CD Store
  3. Record Store

Written by the company

The Official Irish Store of Artists for Warner Music Ireland, with exclusive access to D2C exclusives, limited signed copies of Albums on CD & Vinyl.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.6

All reviews

(60)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

I’ve never received my order

I’ve never received my order

7 August 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Hi Robyn, sorry to hear your order wasnt receoived, your order was shipped on August 7th and you would have gotten a shipping confirmation email . We did highlight on the product page that orders may ship after the release date. This is the first we have heard that your order has not turned up. Could you please email the customer service to follow up on this. , thank you irelandstore@warnermusic.com

Rated 5 out of 5 stars

Highly recommend!!!!

I ordered a signed CD from my favorite band, and the estimated shipping date was set for December. I was prepared for a long wait, but to my absolute delight, the package arrived just now – months ahead of schedule!
I am incredibly happy and impressed by how fast and efficient the service was. Thank you so much, Warner Music Shop Ireland! Highly recommend!!!!

27 July 2026
Rated 5 out of 5 stars

Delivery

it’s was great delivering was really quick

29 June 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you Mairead, Great to hear this feedback. Glad it arrived safely. Josh

Rated 5 out of 5 stars

Found exactly what I was looking for…

Found exactly what I was looking for easily, simple ordering and checkout, thought delivery a bit slower than other online music stores. Overall, favourable experience.

29 April 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you for your feedback, we will share this with the warehouse in regards to the delivery speed. Josh

Rated 3 out of 5 stars

The packaging came a small bit damaged…

The packaging came a small bit damaged and bent and so did the sleeve. There was rips and bends although the vinyl itself was ok

2 April 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Hello Caludia, Sorry to hear this, If you would like to reach out to our customer service in regards to a replacement if you could share some images of the damaged vinyl would be helpful. Thanks Josh

Rated 5 out of 5 stars

Hassle free

Great service and quick delivery

10 February 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you for the kind words. Josh

Rated 5 out of 5 stars

Nice and simple service

Nice and simple service. great Irish band and great signed copy. I look forward to seeing them live in Ireland

10 February 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Happy to hear Sean! Enjoy - Josh

Rated 5 out of 5 stars

Thank you very much

Thank you very much ! Such an excellent service and quick delivery !

6 February 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you for your feedback, Thanks Josh

Rated 5 out of 5 stars

Very happy with the cd but delivery was…

Very happy with the cd but delivery was quite slow. Could be down to an post , I don't know but cd took several week to arrive.

8 January 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you for your feedback, we will share this with the warehouse in regards to the delivery speed. Josh

Rated 5 out of 5 stars

Delighted

I’m very happy with my signed Kingfishr vinyl 🙌

8 January 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Happy to hear Jack! Enjoy - Josh

Rated 5 out of 5 stars

Discounted price

Discounted price. Easy to use.

8 January 2026
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Happy to hear it was easy to use. Josh

Rated 5 out of 5 stars

Reliable

Ordered goods received on schedule. Does what it says on the box. Kingfishr Halcyon CD, great stuff

29 August 2025
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thanks for the feedback Kieran. Enjoy the album.

Rated 5 out of 5 stars

Absolutely amazing Customer Service!

Absolutely amazing Customer Service!

My order was delayed due to issues with getting stock in, and I emailed for an update, and got speaking to the customer service rep Josh, who went absolutely above and beyond in making sure my order reached my hands.

Upon hearing that me and my daughter were huge fans of the band associated with my order, Josh went out of his way to send us out some leftover merch from the listening events, free of charge.

I cannot thank Josh and warner music Ireland enough for their thoughtfulness and thoroughness, and cannot recommend them enough!

Thank you!

23 September 2025
Unprompted review
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Hey Kate, thanks you for feedback and the kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service. Could not fault service one bit!! Fast service and very prompt.

27 August 2025
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Thank you Maria, enjoy the album,

Rated 5 out of 5 stars

Warner Music

Warner Music
They're customer service crew are amazing,fast replying and extremely helpful.I couldn't recommend them more to anyone!10/10

21 August 2025
Unprompted review
The Warner Music Shop Ireland logo

Reply from The Warner Music Shop Ireland

Hi Luke, Thank you for the kind words. Happy to help you out.

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