THE FITNESS GROUP Reviews 

4,385
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and supportive approach during training and inquiries. Many highlight the excellent customer service and prompt response times, making the process smooth and easy to follow. The courses are frequently described as well-structured, engaging, and informative, contributing to a very positive overall user experience. However, some customers also noted issues with overall organization and communication, mentioning instances of poorly managed processes, insufficient resources, and delays in receiving responses or support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about the user experience, often describing it as amazing, enjoyable, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and responsiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Evan has been such a wonderful mentor during my first in studio training session. His knowledge and advice has really given me the confidence to go on to the second part of my course . I feel really g... See more

Rated 5 out of 5 stars

Cant thank Chris & Jessy enough for the patient and professional support that he has provided during my Level 2 studies and assessments which has been absolutely invaluable. I feel as is I have ha... See more

Rated 5 out of 5 stars

I’ve had the pleasure of being taught by Lorena. Highly recommend her as a Pilates instructor. She is an experienced and knowledgeable teacher who explains each exercise clearly and pays close attenti... See more

Rated 5 out of 5 stars

Warren was my first point of contact when I enquired about information to complete a level 2 gym instructors course, I found him very helpful, friendly and encouraging. He didn’t give me the impressi... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,385)

2,237 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently completed the Level 4…

I recently completed the Level 4 Nutrition course with The Fitness Group, and I had a fantastic experience from start to finish.

A special thank you to Mel, who supported me throughout the entire process. She was always approachable, knowledgeable, and quick to answer any questions I had. Her encouragement and guidance made the course much more manageable and gave me the confidence to keep progressing.

The course was well structured, informative, and easy to follow, with plenty of resources to support learning. I would highly recommend The Fitness Group to anyone looking to further their education in fitness or nutrition. Thank you again to Mel and the whole team for making this such a positive experience!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Evan was great in my level 3 sports…

Evan was great in my level 3 sports massage course. He made me feel really confident in what I was doing, and felt comfortable to ask any questions I had. He made the course really enjoyable!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Harry at the fitness group got me…

Harry at the fitness group got me enrolled into the nutrition course , Harry was very helpful and efficient getting back to me with questions I had , ensuring I felt comfortable choosing the right course for me!

Cheers Harry !

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Lorena and Jodie were so supportive!

Highly recommend Reformer Level 3 course with The Fitness Group!

Lorena and Jodie were so helpful, attentive and supportive throughout my reformer course and always responded quickly. Both provided invaluable feedback and I can't thank them both enough!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I enrolled with The Fitness Group in…

I enrolled with The Fitness Group in January, and I can honestly say it has been an excellent experience from start to finish.

The quality of the education, learning materials, and practical workshops was outstanding. Everything was well organised, easy to follow, and gave me the confidence to apply what I was learning. The support from the tutors throughout the course was fantastic.

I was fortunate to learn from both Alli and Lorena. They each have their own teaching style, but both are incredibly knowledgeable and passionate about helping their students succeed.

Alli was my tutor for the Mat Pilates workshop and my Reformer Pilates assessment. She is direct, honest, and has very high standards, which I really appreciated. She doesn’t sugarcoat feedback, but everything she says is to help you improve. She genuinely wants every student to pass and succeed, and she gives you the support and guidance to get there.

Lorena taught my Reformer Pilates workshop and assessed my Mat Pilates qualification. Her teaching style was clear, professional, and engaging. Her cueing during classes was excellent, and I learned so much from watching her teach.

By the time my Reformer assessment came around, I was an absolute bag of nerves. I walked in convinced I was going to fail. Alli recognised how nervous I was and immediately helped put me at ease. Once I started teaching, everything came together, and afterwards she even said she couldn’t understand why I had been so worried because I had done really well. That reassurance meant a lot.

Looking back, I realise it was just nerves getting the better of me. The support I received from both tutors gave me the confidence to achieve something I had worked hard for.

Another big advantage for me is that I’m moving to Dubai. The Fitness Group also runs courses there, which means I can continue my professional development without needing to change my qualifications.

I would highly recommend The Fitness Group to anyone looking for high-quality fitness education. The tutors are knowledgeable, supportive, and genuinely invested in helping their students succeed.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

So excited!!

I’ve just enrolled on to the mat and reformer Pilates instructor course. Rosie was lovely. She helped me set up a Payment plan that worked for me. I’m so excited to start the course next week.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Lorena is experience and willing to…

Lorena is experience and willing to share and answering questions. She was professional at all times, the teaching classes were not easy but she managed some how to go through the most relevant parts for us. She ease a bit the second day, makes us feel more confident and welcome .

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great support and quick responses

Warren was really helpful throughout the enrolment process. He took the time to explain the different course options clearly and patiently answered all of my many questions without making me feel rushed. He was also very quick to respond whenever I contacted him.
A really positive experience so far and a great first impression of The Fitness Group. Thanks!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Speedy Email Response

Ricky from the fitness group was great at responding to my email quickly - he was so polite and enthusiastic - everyone in the learning support team has been wonderful and would highly recommend anyone wanting to further develop their fitness career.

21 July 2026
Unprompted review

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