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TheFork Reviews 

21,695
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Fork introduces us to so many new and interesting restaurants, especially in London, that we might have never come across otherwise. Booking is easy, the choice large and variety endless. Discounts ar... See more

Rated 4 out of 5 stars

Love finding new local restaurants .. Sad you don't recognize SINGLE DINERS.. We need a discount as well!!!! It is very unclear how this payment thing works with the discount. you need to be more spec... See more

Rated 5 out of 5 stars

I love The Fork. It allows me to save money in restaurants I like and encourages me to try new ones. Overall I have not been disappointed. In Paris I was amazed to find excellent restaurants list... See more

Rated 4 out of 5 stars

The booking process is seamless; Usually the restaurents honour the booking and the membership incentives are nice. However, I lost my Yums last year as didn't have any options in Glasgow to use Yu... See more

Company details

  1. Software Company

About TheFork

Written by the company

TheFork Manager gestionale della ristorazione

TheFork has been working for and with restaurateurs for 15 years, now counting 55,000 partner restaurants in 11 European countries. Thanks to its community of food lovers, TheFork is the number one app for online restaurant bookings, with over 40 million downloads and 20 million verified reviews, and also the leading tool for restaurant management.

Broadest community of food lovers in Europe

TheFork for Dinners

The biggest community of food lovers always looking for their next gastronomic experience on TheFork, able to choose the perfect restaurant thanks to more than 20 million verified reviews.

Book now

TheFork Manager: our restaurant management tool

TheFork Manager for Restaurants

TheFork Manager is our powerful restaurant management tool. Easy-to-use, time-saving & data driven digital platform that allows every restaurant owner to drive the restaurant performance.

Discover now

TheFork Gift Card, a world of gastronomic experiences

TheFork Gift Card

This gift card is more than just a meal; it's an invite to explore different cuisines. With TheFork, you have access to thousands of restaurants, from cozy local spots to fancy dining experiences.

Available in Italy, France and Spain.

Buy now

Caring customer service at your disposal

TheFork Customer service

450 experts ready to guide and advise both the diner and the restaurant owners community when it comes to our app, business, tool and our services.

Contact us

Download our App!
  • Download on the App Store
  • Get it on Google Play

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.4

All reviews

(21,695)

6,780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

unclear how to payment…

Love finding new local restaurants .. Sad you don't recognize SINGLE DINERS.. We need a discount as well!!!! It is very unclear how this payment thing works with the discount. you need to be more specific and upfront about how you pay to get the discount. It's not obvious.

6 September 2026
Rated 5 out of 5 stars

Fork introduces us to so many new and…

Fork introduces us to so many new and interesting restaurants, especially in London, that we might have never come across otherwise. Booking is easy, the choice large and variety endless. Discounts are attractive and tempt us to try new places, some of which have become firm favorites for us.

3 September 2026
Rated 5 out of 5 stars

I love The Fork

I love The Fork. It allows me to save money in restaurants I like and encourages me to try new ones. Overall I have not been disappointed.
In Paris I was amazed to find excellent restaurants listed.
It is easy to book, discounts are great as long as you are flexible with times.

5 September 2026
Rated 3 out of 5 stars

TheFork can improve how to manage Yums

TheFork can improve how to manage Yums, as i had a problem using yums in the restaurant, as they did not want to accept £50 off by using yums, though the restaurant marked as accepted yums. Also i have a limited choice of restaurants, who accepted yums in my area.

4 September 2026
Rated 1 out of 5 stars

Not that great!

Customer experience was not great and the restaurant was not great either - not a lot of choices - think there are better apps out there!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

YUM YUM YUM!

I love the fork. It’s made finding restaurants and unknown gems real easy. Especially when traveling. I love the discounts and the YUMS. I’ve save a fortune! YUM YUM YUM!

1 September 2026
Rated 5 out of 5 stars

Fabulous meals with 50% off food

I am a regular Fork user and have enjoyed many great meals across London with a 50% deal on the food. I look at the reviews and galleries and 90% I pick the good ones. I've never been refused or had issues with the bill. I'm extremely greatful for the service. Booking is quick and easy

29 August 2026
Rated 4 out of 5 stars

The booking process is seamless

The booking process is seamless; Usually the restaurents honour the booking and the membership incentives are nice.

However, I lost my Yums last year as didn't have any options in Glasgow to use Yums. Also, this year I have good balance but it's very hard to find restaurent of choice accepting yums. What is the point?

29 August 2026
Rated 1 out of 5 stars

Stated Reservation cancelled when it has not been by the restaurant.

I made a reservation several weeks ago and today received an email stating the restaurant had cancelled the reservation this coming Sunday as it was unexpectedly closed for the day and apologised for any incoveneience but they The Fork could help me find an alternative. I thought I would check with the restaurant direct and said they were open and my reservation was not cancelled. Apparantly they had just cancelled using The Fork, and have since received a number of such enquiries from customers since they cancelled their partnership with The Fork. If this is true - awful practice. I have contacted seperately The Fork for their comments.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Gaslighting, missing emails, and debt collectors: A textbook nightmare (Fuji Fusion)

Avoid TheFork at all costs. We (UID 841261) terminated our contract months ago due to severe billing and technical errors. Instead of closing the account, their automated system kept billing us. Now, they’ve sent debt collectors threatening High Court liquidation over a disputed debt.

When challenged, their official excuses via the debt collector were absolutely ridiculous:

Cherry-picking facts: They admit we disputed the billing/covers, but conveniently claim they "have no record" of us complaining that our booking widget was linked to a completely wrong restaurant!

Blaming ex-employees: They openly admitted our former account manager received our complaint emails, but claim because he left the company, they "cannot see the thread or responses". How does a tech company lose client records just because a staff member resigns?

Gaslighting the client: Despite their own chaotic record-keeping and lost emails, they gave us a 24-hour deadline to "provide evidence" of our claims, all while weaponizing debt collectors against us.

Managing supplier contracts is part of running a restaurant business, but this level of incompetence and predatory harassment is unacceptable. We are reporting this to Trading Standards. Stay away!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love it!

I've been using the fork for a number of years now,I absolutely love it! So easy to search & book. Regular codes and offers etc. Brilliant choice of eateries all over. What's not to love!?

23 August 2026

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