Taxfix Reviews 

19,470
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’ve used Taxfix for the last three years and it has turned what used to be a stressful nightmare into a 20-minute task. As an expat, the English support is an absolute lifesaver. The interface is f... See more

Company replied

Rated 5 out of 5 stars

Taxfix SE services in Miramar Fl are great at doing taxes no matter how complex. I have been using their services for the past 4 years and has no complaints. Karroll Ann Fanfan and the staff in her o... See more

Company replied

Rated 5 out of 5 stars

Taxfix is a very helpful app for filing taxes. The experience is smooth overall, but sometimes when you edit information, the refund amount does not update quickly. Also, tax-saving suggestions could... See more

Company replied

Rated 1 out of 5 stars

I booked a tax expert service and they were not transparent about timeline. After wasting my time for months, they came up with a wrong assessment, made me owe the tax office 75 k! Despite providing a... See more

Company replied

Company details

  1. Tax Preparation Software

Written by the company

Taxfix - Die Steuer-App. Steuererklärung war noch nie so leicht. Beantworte verständliche Fragen in der App und sicher dir deine Steuererstattung!


Contact info

  • Köpenicker Str. 122, 10179, Berlin, Germany

  • taxfix.de

4.2

Great

TrustScore 4 out of 5

19K reviews

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1-star

Asks customers to review

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(19,470)

1,318 reviews in the last 12 months

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Rated 5 out of 5 stars

I liked how helpful is the UI UX of app…

I liked how helpful is the UI UX of app and ease of filling the return. It was my first time but still I could understand everything well. So i am happy.

31 August 2026
Taxfix logo

Reply from Taxfix

It's great to hear the UI and UX made your first tax return easy to follow. Glad everything made sense along the way! Thank you for using Taxfix!

Rated 5 out of 5 stars

using tax fix is really convenient and…

using tax fix is really convenient and very fast. I will recommend taxfix. 100% reliable and very very fast.

21 August 2026
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Reply from Taxfix

Glad Taxfix worked out to be fast and reliable for you. Thanks so much for recommending us! Thank you for using Taxfix!

Rated 5 out of 5 stars

Super

Fast and good

18 August 2026
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Reply from Taxfix

Glad it was fast and good for you! Thank you for using Taxfix!

Rated 5 out of 5 stars

Super easy, fast and reliable

Super easy, fast and reliable, the system also helps with future taxes requests, by saving your data

17 August 2026
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Reply from Taxfix

We’re glad Taxfix feels easy, fast and reliable for you. It’s great that saving your data also makes future tax returns more convenient!

Rated 5 out of 5 stars

Taxes simple now

Helps make doing my taxes simple

5 August 2026
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Reply from Taxfix

Taxes don’t have to feel complicated. We’re glad Taxfix helps make filing yours simpler!

Thank you for using Taxfix!

Rated 4 out of 5 stars

It has been 10 days since I contacted…

It has been 10 days since I contacted Taxfix to get my money back. Because, I am charged for 2027 subscription but I am not going to use the service so I want my money back.
And, they haven’t responded to any of my messages.
So, please don’t send your automatic reply here to contact you again.
Please just answer me.

Edit: today (20.08.2026) I got a response that I will receive my refund soon.

Edit 2: I received my refund. I updated my rating from 2 to 4 starts. I didn't make it 5 start due to waiting for three weeks to hear from them.

1 August 2026
Unprompted review
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Reply from Taxfix

We're glad to hear this is moving forward and that you've received an update on your refund. If everything gets resolved as discussed, we'd really appreciate it if you could update your review to reflect that. Thank you for using Taxfix!

Rated 1 out of 5 stars

I used Taxfix's Expert Service for 2023-2025 tax statements

I used Taxfix's Expert Service for a joint tax return with my spouse and paid around €180, expecting professional support, a thorough review, and expert guidance. Unfortunately, my experience was extremely disappointing.

One thing I find particularly frustrating is that Taxfix asks for payment before you receive the actual service or any results. After paying, I expected an expert to actively review and support my case. Instead, it felt like I was doing everything myself.

The Expert Service was added several times during the process, and when I tried to cancel it, the cancellation did not work. Despite paying for an "expert" service, I saw very little evidence that any expert work was actually performed.

For almost two months, the assigned expert did virtually nothing. There was no meaningful review, no proactive advice, and no indication that my tax return had been carefully checked. In reality, it seemed that I prepared and handled everything myself while paying extra for a service that added no value.

When issues later arose with my tax return, I contacted Taxfix multiple times and explained the situation in detail. Customer service was unhelpful and unwilling to take responsibility. Instead of receiving support, I felt like I was being pushed back to resolve the issues myself. The whole experience felt misleading and extremely frustrating.

Paying €180 for a joint tax return of 200€ (they said 400€ but the tax department gave less) and receiving almost no expert support is simply unacceptable. Based on my experience, the Expert Service was a complete waste of money (NOT REQUESTED AND ADDED IN 2025) and did not deliver what was promised.

I would not use Taxfix's Expert Service again and cannot recommend it to others. Very disappointing experience.

6 August 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re sorry to hear how frustrating your experience with the Expert Service has been, particularly regarding the service selection, cancellation and lack of support you experienced. Please contact us at
support@taxfix.de
so we can review the details with you privately.

Rated 1 out of 5 stars

⭐ 1 star

⭐ 1 star – Very disappointing experience with the Expert Service

I used Taxfix’s Expert Service for my 2022 tax return because I expected the assigned tax professional to handle the process properly and provide guidance if anything needed attention.

Taxfix confirmed to me in writing that my 2022 tax return was electronically submitted to Finanzamt Köln-Altstadt on 17.04.2024. However, I later received a letter from the Finanzamt stating that they could not find or assign my tax return.

I contacted Taxfix several times. Taxfix eventually explained that the return had been submitted without a Steuernummer because this was the option selected during the submission process. They told me that I now need to provide the Finanzamt with the Ordnungsbegriff from the transmission protocol so that the return can be identified and assigned.

What I find particularly disappointing is that I paid for an Expert Service, yet I was left to resolve this issue with the Finanzamt myself. Taxfix maintains that the service was correctly provided and has rejected my request for compensation.

For me, the main issue is not simply that an additional step is required. It is the overall handling of the situation and the fact that I expected substantially more support from a paid expert service.

I am sharing this review based on my personal experience and the written communication I received from Taxfix. I would not choose the Expert Service again based on this experience.

5 August 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Understandably unsettling to hear from the Finanzamt that your return could not be located after receiving written confirmation from us. Please get in touch directly at support@taxfix.de so we can look into the specifics with you.

Rated 4 out of 5 stars

Rakhi

Taxfix is asking simple question.Easy for us to file the Tax return

27 July 2026
Taxfix logo

Reply from Taxfix

Simple questions and an easy way to file a tax return - we’re glad Taxfix makes the process so straightforward for you. Thank you for using Taxfix!

Rated 5 out of 5 stars

Perfect

Amazing experience with Taxfix

21 July 2026
Taxfix logo

Reply from Taxfix

One word says a lot, glad it was a perfect experience for you. Thank you for using Taxfix!

Rated 5 out of 5 stars

It was easy to understand

It was easy to understand, especially uploading documents. Moreover, the process was simple enough to make the process easier to understand.

22 July 2026
Taxfix logo

Reply from Taxfix

Glad the document upload made the whole process easier to follow. Thank you for using Taxfix!

Rated 5 out of 5 stars

The app is self explanatory

The app is self explanatory, very easy to use and it has a nice interface.

21 July 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Glad the app explained itself and the interface felt easy to use. Thank you for using Taxfix!

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Taxfix’s Expert Service. I expected professional support and clear communication, but the process was frustrating from start to finish.

10 June 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Sorry to hear the process felt frustrating from start to finish. Please reach out to us at support@taxfix.de so we can take a closer look at what happened.

Rated 5 out of 5 stars

Easy and realiable

The flow of questions makes it extremely easy to fill in the details. I also admire the services as they acted really fast on one of my queries. Highly appreciable.

13 July 2026
Taxfix logo

Reply from Taxfix

Glad the guided flow made things easy, and good to hear our support team was quick with your query. Thank you for using Taxfix!

Rated 1 out of 5 stars

Very bad experience

Very bad experience, they wasted 4 month from me and at the end saying we do not do your case, without any detailed reason or email or communications.
After I have spent a lot of time sending so many files and talking alot of things to explain everything, they could have said no at the beginning but they just wasted 4 month of me + now that there is only 17 days left to do 2025 tax they told me they can't do my case without any reasons or details.

17 July 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We understand how stressful it must feel when a case doesn't move forward so close to the filing deadline. Please contact us directly at support@taxfix.de so we can look into what happened in your case.

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