TilesDirect™ Reviews 

Very happy with the quality, communication, and response time

Excellent in every way!! Found the tiles I needed and kept in touch every step of the way! Truly wonderful customer service!

I bought tiles from this company due to having them wanting to be fitted over floor boards and needing boarding and self levelling I had difficulty finding a tilest for the job, I finally found one upon unpacking the tiles the tilest found many defects with my tiles from scratches to chips and missing corners etc when contacting the company I was told I had a week to make any complaints. That’s there answer diabolical no solution offered i was criticised why I hadn’t had it done in a week disgusting

Great customer support!

I recently ordered tiles from this company and had a great experience from start to finish. The ordering process was straightforward, and communication was clear throughout. The quality of the tiles exceeded my expectations, and they arrived well-packaged with no damage. Delivery was prompt, and customer service was responsive and helpful when I had queries. I would definitely recommend them and will use them again for future projects

Sandy was very professional and helpful
Inspired confidence

This was my first time using Tile Direct. Ordering was simple, notifications were timely and informative and delivery was quicker than estimated and went smooth. Overall the whole process went well and would certainly recommend.

The service of Tiles Direct was great. The service of FedEx delivery was not very good. The delivery was lost and never arrived at my house. Even though my order was only one little box, Customer Service took it seriously. I was refunded for my purchase.

Overall a really good experience. Everything arrived on time and looked great once installed. Quality was solid and the final result exceeded my expectations. Had a minor issue that required a little extra time to sort out, but nothing deal-breaking. Would definitely use this service again.

Very helpful customer service.
Excellent product and service.

Knowledgable people with great products and service. Very satisfied with Tile Direct.

I was looking for a particular tile for my kitchen remodel and TilesDirect was able to provide it, ship it and follow through on the request.

I recently ordered tiles from Tiles Direct and overall I’m happy with the purchase. The selection was excellent and the delivery was fairly quick , everything arrived in good condition. The team handled a small issue I had with one damaged box promptly and made it right, which reassured me.

Ordering was simple. Their representatives are very helpful, especially with getting replacement tiles to me after some damage during shipment. I am very pleased with my tiles and the entire order/delivery process.

I had been looking for some tiles to 'match' as close as possible to existing ones after a small floor repair. I was able to order small samples to ensure they match, which arrived very quickly, then i was able to order just 4 tiles for the repair with a reduced delivery charge as the consignment was so small. What a great company to deal with and we will certainly use them again

Great service and the product was a perfect match with our existing tile.

Communication when I emailed was quick and reliable. thank you

Received my samples within a week. Great service

The tiles ordered were a good match (although slightly skinner than the one box of remaining tiles we had to go with however they will work well and the project is completed and looks great!