The Sparkle Club 

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Rated 5 out of 5 stars

Bought 2 pairs of flower girl shoes a couple of months before my sisters wedding, but unfortunately the week before the wedding we found that they no longer fitted my daughters. The sparkle club wer... See more

Rated 5 out of 5 stars

Fantastic value for money, and speedy delivery (very nicely packaged, all in pristine condition, and all wrapped in tissue paper)! Our 4-year-old niece is going to love the sparkly boots and shoes we... See more

Rated 5 out of 5 stars

Amazing - I had been looking for shoes for my daughters First Holy Communion without success then found The Sparkle Club. They had the most beautiful shoes and I wasn’t disappointed when they arrived... See more

Rated 5 out of 5 stars

Easy website to use, great email updates regarding order confirmation & delivery. Delivered when expected. Bag is lovely, my daughter loves it. She also loved the love hearts received too, nice little... See more

Company details

  1. Shoe Store
  2. Children's Clothing Store

Written by the company

We are an online retailer selling young girls sparkly footwear, bags, accessories and gifts. We also stock bridesmaid and flower girl shoes and accessories . Our fabulous special occasion dressing up shoes are designed by our team exclusively for our website all with sparkle, elegance fashion and fun in mind. We have soft edgings, adjustable fastenings and padded in socks to provide a secure and comfortable fit all at reasonable prices. Beautiful gifts for the princess in your life.


Contact info

All reviews

(1,206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware! Awful company

I placed an order one month ago. And it still hasn’t been dispatched.
I have emailed many times and have had no reply.
I have used the instant messaging on their website at least 5 times and had no reply.
I have asked for a refund and had no reply.
I will be contacting trading standards

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service
Packaged brilliantly
Gorgeous shoes for my daughter for when she was a bridesmaid
Would definitely recommend

14 September 2023
Rated 5 out of 5 stars

Fantastic value for money

Fantastic value for money, and speedy delivery (very nicely packaged, all in pristine condition, and all wrapped in tissue paper)! Our 4-year-old niece is going to love the sparkly boots and shoes we bought for her birthday, have saved The Sparkle Club to my favourites. The boots and shoes are very good quality too - very glad I found this site.

6 July 2023
Rated 5 out of 5 stars

Lovely quality shoes

Lovely quality shoes! Such a great idea to have a young girls bridesmaid online shop (no one else has thought of this!), great quality, lovely shoes, great price, quick delivery and fantastic customer service. Would highly recommend this great online shop. Thank you The Sparkle Club, you are much appreciated.

9 May 2023
Rated 5 out of 5 stars

I was honestly so blown away by the…

I was honestly so blown away by the quality of these shoes for my daughter's First Holy Communion, she wore them all day they were so comfortable too. And they were at such a fantastic price. Very efficient and quick delivery, very happy customer indeed

8 May 2023
Rated 2 out of 5 stars

Mismatched colours

Shoes were ivory and the matching bag was supposed to be ivory but the bag is a really yellow cream and nothing like the shoes. You can't email, you have to call and my anxiety doesn't do speaking sometimes. Had to buy elsewhere as no time before the wedding.

3 May 2023
The Sparkle Club logo

Reply from The Sparkle Club

Hello Sarah, we are sorry the bag doesn't match the shoes how you would like. We do have an email service though which we check daily. Our email is sales@thesparkleclub.co.uk or enquiries@thesparkleclub.co.uk.

If you would like to return the order with the returns label in your box we will issue you a refund for the items you send back.

Thank you
The Sparkle Club

Rated 1 out of 5 stars

Order never arrived, dodgy shop

Horrible, it looks very dodgy this shop as my order never arrived and when I contacted them they say I had to contact RoyalMail like making me responsible for my parcel . They said the delivery was rescheduled but still never arrived then called them and no one answered. I’m very frustrated about how things has been handled. Still waiting for answer!

5 May 2023
Unprompted review
The Sparkle Club logo

Reply from The Sparkle Club

Hello Rachel, once our orders are handed over to our selected couriers we rely on them to deliver them in a timely fashion. If this is not the case we have no extra power than yourself the customer in finding out where this order may be. In this case we took it upon ourselves to find out where your local depot was and make contact with them and arrange a redelivery.

As delivery was initially unsuccessful due to 'the property being inaccessible' this is most likely the reason the redelivery was again unsuccessful. This is also the reason it is better for the customer to ring the courier office as they can ascertain how and why the property was unable to be accessed by the delivery personnel and organise either a safe space or an alternative way to deliver the parcel, that is something we are unable to do.

We apologise you got no answer when trying to get back in contact. We are a very small family run business with only 2 employees sometimes with only 1 in the office, this person may have been busy or preoccupied when you tried to call again.

Rated 5 out of 5 stars

Great service

Great service. Two pairs of the shoes were to big. They swapped them without going through the return and reorder process.

16 April 2023

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