Sport-Thieme GmbH Reviews 

125
TrustScore 4 out of 5

3.8

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Company details

  1. Sporting Goods Store
  2. Fitness Equipment Store

Written by the company

Über 15.000 Sportartikel und Sportzubehör für mehr als 45 Sportarten. Sport-Thieme steht seit 60 Jahren für ein besonders umfangreiches Sortiment qualitativ hochwertiger Sportartikel zu fairen Preisen!


Contact info

3.8

Great

TrustScore 4 out of 5

125 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(125)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought goods that are defect

Bought goods that are defect, called and complaint and now dealing with rude staff . Instead of reassuring me and sending me a replacement its "we have to investigate" this is a joke. This shop apparently does not stand behind its good and does not care to keep the client. It is take the money and run mentality mission ?Their staff refused to give me the email of the owner which can be found on the net. Beware buyers this is not a trustworthy company and not one that seems to wish for repeat business .. Lousy experience

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Beware of longer delivery times, but good

Smooth transaction if you're aware that it'll take a bit longer to arrive. I saved a decent amount of money vs buying from the UK, but it did take a little longer due to our customs process. ParcelForce also charged me VAT again, but Sport Thieme refunded me for that cost within 1 day of emailing them. Good service in my opinion.

7 June 2022
Unprompted review
Rated 5 out of 5 stars

No quibble order cancellation 👍

I otdered an item and paid for it in full. I then found the item a bit cheaper in my home country. I emailed Sport Thieme and asked if I could cancel. They were very good about it and emailed me back almost immediately. They cancelled the order and said they would issue a refund no problem 👍

30 May 2022
Unprompted review
Rated 5 out of 5 stars

I have only had positive experiences…

I have only had positive experiences from this company and have ordered twice. The weights arrived fantastically packaged. My son is currently training with them now. The postage is high but the weight of the product is pretty heavy and its because of where it is coming from. Its a choice as the prices are very competitive and I know shopping around for 2 teenage boys. It really has been a good experience for me Julie Salmon

25 April 2022
Unprompted review
Rated 1 out of 5 stars

Scam, take your money, don't have the items in stock

They let you order something saying its in stock and will be shipped on a certain date, in my case 2nd or 3rd Dec so in time for Xmas... U hear nothing at all, finally I'm replied to and told its not in stock and it's "on the sea" so it won't be here for Christmas. Now it's too late to order elsewhere.
Awful company.
Basically said "we will refund you or you can wait"
I will never ever use again and I'll be spreading the word too!

15 December 2021
Unprompted review
Rated 1 out of 5 stars

Do not purchase from them

Hello ,
It’s despicable , made an order on 21/10/21 , delivery came only on 2/11/21

Items are not as I have purchased from them online, instead they send me cheap eBay gymnasts apparatuses not even matching the size of purchase….

Please never purchase for this company it’s a scam!

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Waiting for more than a month for a…

Waiting for more than a month for a trampoline I ordered for 310 euro and can't reach them, they don't reply on an email and I thought they were dutch as they have a Dutch website but they behave like a scammer.
Still didn't get my goods that should have been delivered.

14 July 2021
Unprompted review
Rated 1 out of 5 stars

On 7/2/2021 I placed an order for about…

On 7/2/2021 I placed an order for about £150. I never received the good's. Can't reach customer service. Can't track the order properly. It has been more than 100 days since the placement. The company behaves like they are a scammers. Even if the case is resolved, I wouldn't buy from them again. I lost £150 to them for a poor email.

19 May 2021
Unprompted review
Rated 1 out of 5 stars

Unserious company with bad shipping and return terms.

This is an unserious company with bad customer service and bad terms for shipping and returns. They charge much more for shipping than most companies and the customer also have to pay for shipping when returning an item. They see it as the customers responsibility to pay for shipping also when a product is faulty.

Don´t buy from this company!

29 January 2021
Unprompted review
Rated 1 out of 5 stars

Ordered several items on 31st december

Ordered several items on 31st december, still hadn't arrived on 28th Jan, emailed several times, totally pointless trying, such a poor company they refunded £27 and completely ignored me, i asked for a full refund not 5% refund as i havent received any of my goods.
BUYER BEWARE - YOU WON'T RECEIVE YOUR GOODS

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Purchased an Original Bullworker.

Purchased an Original Bullworker.
Arrived within one month of order,
kept up to date with communication.
Arrived in very good packaging, well protected. Comes with a top quality robust, canvas storage bag. Also includes an easy to follow instruction manual. Three interchangeable compression springs of different grades come with The Bullworker.
White, Grey and Black, I am 70+ and use the white spring for upper body exercises. Then use the grey spring for leg exercises. Overall I am pleased with The Bullworker as a method of home fitness.

16 January 2021
Unprompted review
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