St John Ambulance (England) - Training courses Reviews 

53,300
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,687 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their engaging, friendly, and highly knowledgeable approach that makes every training session truly enjoyable. Reviewers consistently highlight that extremely clear instructions, interactive demonstrations, and hands-on practical scenarios successfully help build essential real-world confidence. Consumers note that these professional courses are exceptionally well-structured and provide valuable digital resources for ongoing support long after completion. Though some people mentioned minor drawbacks like room setup, course length, or a personal dislike of role-playing exercises, the overall training service remains fantastic.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge and engaging teaching... See more

User experience

Reviewers highlight positive aspects of user experience, praising the engaging, informative, and... See more

Service

Consumers find service to be exceptionally positive and highly educational. Reviewers frequently praise the... See more

Instructions

Reviewers mention positive feedback about instructions, highlighting that the content is explained in a way... See more

Quality

Customers consistently note positive experiences with quality, highlighting fantastic training sessions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been on possibly six/seven FAW courses, either full three days or refreshers, that last course with Azhar Iqbal was the best by far. Azhar made this course fun, informative, and just seemed t... See more

Rated 5 out of 5 stars

Canterbury Neil Morgan by far the best first aid course I’ve been on Neil was a amazing trainer he made the 3 day course enjoyable from the start impressive knowledge and training skill if Carlsberg... See more

Rated 5 out of 5 stars

Course was really informative and Paul was an excellent facilitator. He made it a safe and relaxed learning environment. Where we could talk openly and no question was daft. Even the role play and pr... See more

Rated 5 out of 5 stars

first off all the tutor, she was brilliant superb delivering skills. she took us step by step, she was strictly but assetive. She is amazing, throw jokes at appropriate time but serious when is ti... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(53,300)

6,327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent training course!

The training was delivered well with the benefit of experience in the field. It was useful to practice the techniques once they had been demonstrated.

5 September 2026
Rated 5 out of 5 stars

The three-day First Aid course was…

The three-day First Aid course was extremely well organised, and I was impressed by the level of detail covered throughout. I had underestimated how comprehensive the course would be. The instructors were excellent, very engaging and knowledgeable, which made the experience both enjoyable and informative. I learnt a great deal from the course and found it extremely valuable.

5 September 2026
Rated 5 out of 5 stars

100% recommend St John's Ambulance

I had the best experience with Jane at the Rochford training centre. Refreshing skills that have been left unused and learning new ways that have been updated over the 3 years since my last course. Jane was friendly and open to all questions. She was thorough in her efforts to help everyone understand all aspects of their first aid training.

28 August 2026
Rated 5 out of 5 stars

Best First Aid training I've ever had!

The trainers were both highly knowledgeable and also made the learning fun. The course was interactive, practical and responsive.

The group of professionals attending that day chose to engage and make the day as successful as possible.

I have completed the course feeling that I could support in a first aid situation with confidence and efficiency.

11 June 2026
Rated 5 out of 5 stars

Basingstoke training with Emma and Mike

I attended training at Basingstoke with Emma and Mike. They were both engaging and very knowledgeable. The training was broken down into small chunks so it didnt feel overwhelming. We were guided through the practical elements and given plenty of opportunities to practise before being assessed. I left feeling confident I would know how to help someone.

26 August 2026
Rated 5 out of 5 stars

Best First Aid training course

Best First Aid at Work training course I've ever had. The Trainer, Jane Park, was brilliant. Training centre is less than 10 minutes drive from home with good facilities and on-site parking.

26 August 2026
Rated 5 out of 5 stars

Brilliant instruction

Reinforced many of the ideas and concepts I already knew, but more importantly, pointed out and corrected some serious errors in what I thought I knew.

5 September 2026
Rated 4 out of 5 stars

I attended mental health first aid…

I attended mental health first aid training recently and had Neil as my trainer. He was brilliant, the course was great and very interesting. i feel i learned a lot over the two days.
The invite will advise you to check the website for parking and the Stevenage St Johns Ambulance website says there is no parking. There is plenty of parking so this is wrong. there were people who had to rent parking spaces because they thought there wasn't any. This needs to be changed asap. Apart from that, the training was great.

24 August 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're pleased to see you had a positive experience on your training course and really appreciate your feedback.

Rated 5 out of 5 stars

Safety first

The way of teaching and what I learned during the 3-day course have great value beyond just daily life. I have faced some real incidents in my life, but back then I didn't know what to do. Now, I have a clear understanding of what I need to do as a first aider if anything happens.

5 September 2026

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