Samsara Reviews 

this is a worst company to deal with, please saty away from this scammers

We are currently a Samsara customer, and our experience with their support has been extremely disappointing.

We submitted a request to Samsara Support to resolve issues with multiple gateways. It has now been several weeks, and out of 10 gateways requiring attention, only one has been replaced.

During this time, we have made numerous attempts to schedule a video call with our representatives to properly address the issue, but without success. A Customer Success Manager was also involved; however, unfortunately, this has not resulted in any meaningful progress.

The entire process feels like we are going in circles. We are repeatedly asked to follow the same troubleshooting steps, while the individuals assigned to assist us do not appear to be actively involved in moving the issue toward a resolution.

As a paying customer, we expect timely communication, proper ownership of the issue, and a clear path toward resolution. Instead, we have spent weeks following the same process with little to no progress.

We are very disappointed with the level of customer support and the lack of effective assistance in resolving what should be a straightforward issue.

Fast response, figured the problem out in a timely matter!

A proper disaster: they are interested in selling you their product; you will be on your own after that. If something goes wrong, there is nobody to help; they are unable to help with the simplest request, like getting an additional cable, a wrongly calculated safe score or not intrested to hear that AI does not recognise mobile usage and my drivers learn to cheat it. Conversations take months and lead nowhere. After spending nearly 50K with them, that's shocking to me.

What a great company. Very progressive in future plans and one to watch out for. Great marketing team, especially Marine and Sam.

Samsara have been great to work with. We run a fleet of over 100 vehicles and I couldn’t be happier.

1st class product, 1st class people, 1st class performance. Enough said.

Really great event. Good hospitality and friendly environment.

Have attended the coaching wshop where I obtained more skills to use while coaching. Breakfast and lunch were also provided. Amazing. Thanks

Great platform

I use samsara everyday for work, it is a great asset

Another great event with great value from the customer discussions with other using their products.

Samsara are an excellent partner and the best in class for safety and reducing accidents.

Samsara offer exceptional services to assist a fleet to reduce the risks accidents. They are supportive and always willing to explain how all the different tech works.

Fantastic company, very customer focused and use feedback to shape their technology!
The Samsara gateways have improved many aspects of our fleet operations -
Couldn’t recommend enough

Very helpful service and excellent products.

Always had a good experience working with Samara.

The information it provides in real time, the benefits for both the user and operator.
As a Samsara user, events like this are so beneficial. New products, updates....a must attend event.

They constantly update the latest equipment and systems making it easy to use and helping us stay ahead of compliance and safety

The system is very good, the units & the platform, the people working there, absolute garbage, no-one knows what to do or how things work, they will get your money no matter what & good luck try to talk to anyone.