Saal Digital France Reviews 

4,944
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have used Saal for many years and it has remained my company of choice for photo printing. They have a genuine commitment to customer satisfaction and they are always ready to address any issues tha... See more

Company replied

Rated 4 out of 5 stars

I have just created my first photobook professional line. This is the best quality product I have been working with. The software is very complex so you feel like a professional creating your book. It... See more

Rated 5 out of 5 stars

Impression d’un album photo de la gamme Professional Line. La couverture en acrylique est très qualitative. Les impressions photos sont de bonne qualité. Cet album est un très bel objet pour mémoris... See more

Company replied

Rated 4 out of 5 stars

I was given a credit voucher because my order was damaged. I attempted to use it in combination with the summer offer voucher but it was not accepted although it was said to be valid with other offer... See more

Company replied

Company details

  1. Photo Lab
  2. Photo Printing Service
  3. Photography Service

Written by the company

Nous sommes un laboratoire photo professionnel avec un grand enthousiasme pour la photographie. Nous travaillons continuellement au développement de nos produits afin d'atteindre des normes plus élevées et de répondre aux besoins de nos clients. En tant que fournisseur moderne de services en ligne, nous sommes spécialisés dans les produits photo de haute qualité, notamment les Livres Photo, les Tirages Photo, les Posters, les Calendriers, les Cartes de vœux, les Tableaux Photo (Impression sur Aluminium, Verre acrylique, Tableau PVC, GalleryPrint), ainsi que les Cadeaux Photo.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(4,944)

1,530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Longstanding user

I have used Saal for many years and it has remained my company of choice for photo printing. They have a genuine commitment to customer satisfaction and they are always ready to address any issues that you may have. The app works well and support staff are responsive.

20 July 2026
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello. Thank you so much for your loyalty and this wonderful review! Knowing that you've trusted SAAL for photo printing over the years truly means a lot to us. Customer satisfaction is at the heart of everything we do, and we're glad our team's responsiveness and the app's performance have met your expectations. 📱✨
We're grateful for long-term customers like you, and we look forward to continuing to serve you for many more years to come!👍

Rated 4 out of 5 stars

Good service and professional team 🙏

12 July 2026
Unprompted review
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Reply from Saal Digital France

Hello. Thank you so much for your kind words! 🙏 We're delighted to hear that you had a great experience with our team and service.
Your satisfaction is our top priority, and we're always looking to improve. If you have any suggestions or ideas on how we could serve you even better, we'd love to hear them! 💡✨ Looking forward to working with you again soon!

Rated 5 out of 5 stars

Brushed aluminium cover has a lot of depth

Having purchased a previous photobook with the acrylic cover, I made a purchase with the brushed aluminium cover and the quality is brilliant. The acrylic cover is prone to picking up fingerprints if it is not handled correctly but is simply no problem with the brushed aluminium. In particular, the copying/printing of the cover photo onto the brushed aluminium is quite exceptional. I wanted to show the detail of the subject in the cover photo and this was maintained in the transfer. The texture of the cover is not smooth and this also helped in bringing out some of the detail that I wanted from the photo (and of course, no fingerprints). Again, I selected the silk paper option for the pages in the photobook and the quality is excellent and well suited the the type of pictures on the page. Again, the photobook was delivered ahead of the planned delivery date and is well packaged. No qualms whatsoever in ordering again in the future.

1 March 2026
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Thank you so much for your wonderful and detailed review! 😊 We're thrilled to hear that you love the brushed aluminium cover and that it brought out all the detail you were looking for in your cover photo. It's also great to know that the silk paper and delivery met your expectations. We hope to be part of your next project! 📸

Rated 5 out of 5 stars

The best a service could offer

The best a service could offer

20 February 2026
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Fadlin. Thank you so much for your wonderful feedback 🌟
We’re delighted that our service met your expectations. Looking forward to working with you again soon 🙌✨

Rated 5 out of 5 stars

Super quality books i loved it they are…

Super quality books i loved it they are really storng HIGH QUALITY printed and a really nice object for price

17 February 2026
Unprompted review
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Reply from Saal Digital France

Hello Caolàn. Thank you very much for your positive feedback about the quality of our photo books. It is our pleasure to print your memories in high quality.

Rated 4 out of 5 stars

Bon papier photo mais l'impression…

Bon papier photo mais l'impression n'est pas très détaillée par rapport a l'image d'origine (trop faible dpi?)

19 December 2025
Unprompted review
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Reply from Saal Digital France

Bonjour Gaspard. Nous vous remercions pour votre commentaire et regrettons de lire que vous ne soyez pas satisfait. Dans le but de comprendre pourquoi votre image n'est pas très détaillée et afin de pouvoir vous proposer une solution, nous avons requis un complément d'information dans un message séparé. Au plaisir de vous relire. Cordialement.

Rated 5 out of 5 stars

Great customer service

Great customer service after initial issue. Everything was solved promptly and quickly. Thank you!

4 September 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Carla. Thank you so much for your feedback 🙏. We’re glad to hear that our customer service was able to resolve everything promptly and to your satisfaction . Your trust means a lot to us, and we’ll be happy to assist you anytime you need ✨.

Rated 5 out of 5 stars

Book in a very good quality

Book in a very good quality, size and in a honest price

20 June 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Diego. Thank you very much for your positive feedback! We’re delighted to hear that you are satisfied with the quality, size, and value of your photo book. Your satisfaction is our priority, and we look forward to supporting your future projects ​🙂​📘​💎​.

Rated 5 out of 5 stars

Magnifique photo book

4 June 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Bonjour Nassim. Merci beaucoup pour votre retour ! Nous sommes ravis que le livre photo vous ait plu. N’hésitez pas à revenir vers nous pour vos prochaines créations ✨📙.

Rated 5 out of 5 stars

Excellent products

Excellent products
Top notch customer service +++++

31 May 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello. Thank you so much for your kind words! We're thrilled to hear you're happy with both our products and customer service. Looking forward to your next photo project 📸🙂!

Rated 5 out of 5 stars

Impression d’un album photo de la gamme professionall line

Impression d’un album photo de la gamme Professional Line. La couverture en acrylique est très qualitative.
Les impressions photos sont de bonne qualité.
Cet album est un très bel objet pour mémoriser des événements particuliers

6 May 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Bonjour Hervé. Nous vous remercions pour votre retour positif. Nous sommes ravis que votre commande ait répondu à toutes vos attentes :-).

Rated 5 out of 5 stars

Great experience…

It was easy to choose the right product, also to upload. Your site is user friendly and I will definitely use you again. Good choices of paper, sent fast, Really good results for my artwork.

19 March 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Susan. Thank you for your feedback about our creation tool. We are very happy to read that the result of your printed work corresponds to your expectations :-).

Rated 5 out of 5 stars

Happy returning customer

Excellent results for our family portrait. I print our annual photo book with Saal and I’m never disappointed. This time we order a large aluminum print and it was just gorgeous! Highly recommended!

7 January 2025
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Maria. Thank you for your feedback on the quality of our products. We are pleased to read that the aluminium print also met your expectations :-).

Rated 5 out of 5 stars

Réimpression sans discussion après…

Réimpression sans discussion après réception d’un tableau endommagé par le transporteur

10 December 2024
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Bonjour Gérard. Nous vous remercions pour ce commentaire. Nous avons été ravis de vous renvoyer un nouveau tableau, il est tout à fait normal à nos yeux que vous receviez un produit en parfait état. Nous vous adressons encore toutes nos excuses pour les dommages liés au transport.

Rated 5 out of 5 stars

Like always quality products

Like always quality products! Perfect colour!

15 October 2024
Unprompted review
Saal Digital France logo

Reply from Saal Digital France


Thank you for your feedback! We're glad to hear you're happy with the quality and color of our products!

Rated 5 out of 5 stars

Beautiful

Beautiful, great quality!

10 October 2024
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Hello Magdalena, thank you so much for your feedback about the quality of our photo products :-).

Rated 5 out of 5 stars

Simple et qualité pro.

Simple et qualité pro.
(Tableau photo)

15 October 2024
Unprompted review
Saal Digital France logo

Reply from Saal Digital France

Bonjour Aurélien, c’est un réel plaisir de lire que la qualité du Tableau photo que vous avez reçu a su répondre à vos attente en termes de qualité. Merci d’avoir partagé votre feedback :-).

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