Stilo&Stile Reviews 

10,453
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably wide selection of writing instruments and inks, noting that products consistently arrive quickly, perfectly matching their descriptions, and feature very secure packaging. People also appreciate the exceptionally helpful customer support team, along with a completely seamless and straightforward ordering process from start to finish. Some reviewers were not happy with certain delivery services, mentioning occasional frustrating delays, customs holds, and unreliable tracking updates with specific external carriers. A few people also expressed a desire for a wider variety of stocked brand items or alternative product options such as smaller ink samples.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the superb quality and beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting remarkably fast... See more

Quality

Consumers find quality to be positive and consistently praise the superb products and high-grade materials.... See more

Service

Clients share positive opinions on service, highlighting smooth processes, clear communication, and efficient... See more

Order

Customers report great satisfaction with their order experiences, highlighting that ordering is super easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I try to support pen shops. I love Stilo&Stile and I live in California! I love their array of pens, ink etc. I like the creative exclusive pen designs, especially the Leonardo fountain pens and mo... See more

Rated 5 out of 5 stars

Stilo & Stile was great to work with! The pen I originally ordered was not in stock, so they gave me time to decide if there was another pen I preferred. Once I chose, the item shipped the same day an... See more

Rated 5 out of 5 stars

I loved how the staff at Stilo & Stile made an effort to help me receive my shipment, even though the complication was my fault. They were patient, understanding, quick to answer any emails, and... See more

Rated 5 out of 5 stars

Stilo & Stile are extremely consistent with their high-quality service. Packaging is impeccable, and the pens are always delivered in their original sealed packaging, contrary to what others do. Produ... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(10,453)

2,932 reviews in the last 12 months

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Rated 5 out of 5 stars

I love supporting Stilo&Stile

I love supporting Stilo&Stile. They have a great range of products available and fairly priced for overseas customers. Shipping is fast. Communication is great. I also love the extensive ink swatches available.

26 August 2026
Rated 5 out of 5 stars

Reliable, Fast

Fast service, smooth communication, and the package arrived great. Everything was carefully wrapped, real attention to detail. Great assortment of stationery products, everything easy to find and navigate.

21 August 2026
Rated 5 out of 5 stars

I love this shop

I love this shop. I ordered twice. Products came fast and the shop has a great variety of pens and stationary. The only disappointment is my twsbi pen was not functioning. Had a part stack in the tube and I cannot use it :(

13 August 2026
Rated 5 out of 5 stars

Great support

Great support! I got a pen that had some issues with the nib, which they promptly analised and offered to solve. Will buy from them again!

19 August 2026
Rated 5 out of 5 stars

Great international shopping experience!

Stilo & Stile was great to work with! The pen I originally ordered was not in stock, so they gave me time to decide if there was another pen I preferred. Once I chose, the item shipped the same day and arrived at my house in the US less than a week later. Very smooth process, clear and consistent communication, and wonderful service. Highly recommend shopping with them!

26 August 2026
Rated 3 out of 5 stars

Love the Opus 88 Omar/ Baccus oblique

Love the Opus 88 Omar, love the Mark Baccus Left Foot Oblique nib (5 stars). Unfortunately, the fine jowo #6 nib that came with the Opus skips. It will need tuning to work properly and that will cost. This means 3 stars.

27 August 2026

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