Check in was very easy, atmosphere on board relaxed. The food was good (dinner and breakfast) however the cabins a bit dates, yet still okay.
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Efficient embarkation procedure in Kiel, but the usual disembarkment mess in Gothenburg. In the latter case cars are packed on six or seven different lanes which merge into two and then a single lane... See more
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Every person involved from dock to dock was super nice and helpful. The whole experience was great, nothing was wrong about it. Clean facilities, nice restaurant and seating areas. Great cabins for... See more
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Not enough towels in shower , two are not enough, no bath mat in shower!! absolutely horrible! breakfast good quality, but you have to ask for every single item, self-service was much better. now... See more
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Company details
About Stena Line Deutschland
Written by the company
Bei Stena Line machen wir Reisen über das Meer einfach, komfortabel und angenehm. Seit über 60 Jahren verbinden wir Menschen, Orte und Erlebnisse in ganz Europa – sicher und verantwortungsvoll.
Egal, ob Sie einen Urlaub in Skandinavien planen, geschäftlich unterwegs sind oder Familie und Freunde besuchen – an Bord genießen Sie Komfort von Anfang bis Ende. Freuen Sie sich auf gemütliche Kabinen, leckeres Essen, Unterhaltung und entspannte Stunden mit Blick aufs Meer. Familien mit Kindern und Haustieren sind bei uns herzlich willkommen – dafür gibt es eigene Bereiche zum Ausruhen und Spielen.
- Fähren ab Deutschland
- Kiel – Göteborg
- Rostock – Trelleborg
Gut zu wissen
Reisen Sie mit dem Auto? Nehmen Sie so viel Gepäck mit, wie in Ihr Fahrzeug passt – ohne Zusatzkosten. Fußpassagiere können so viel tragen, wie sie schaffen, maximal 23 kg pro Gepäckstück.
Über Stena Line
Stena Line ist ein familiengeführtes schwedisches Unternehmen mit 18 Fährverbindungen in Nordeuropa. Wir gehören zu den größten Fährreedereien der Welt und bieten sichere, nachhaltige und komfortable Reisen über die Irische See, die Nordsee und die Ostsee. Unser Ziel: jede Reise so angenehm und stressfrei wie möglich zu gestalten.
Buchen Sie Ihre Fährreise
Besuchen Sie www.stenaline.de, um Ihre Reise zu planen, Fahrpläne einzusehen und aktuelle Angebote zu entdecken. Nutzen Sie den Low Fare Finder für den besten Preis oder wählen Sie Flexi oder Premium für noch mehr Komfort und Flexibilität.
Contact info
Kiel, Germany
- www.stenaline.de
4.3
Excellent
2K reviews
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Some very disappointing points
Efficient embarkation procedure in Kiel, but the usual disembarkment mess in Gothenburg. In the latter case cars are packed on six or seven different lanes which merge into two and then a single lane (customs check and or police control). That leads to a free-for-all mess in which people are jockeying for position to get out of the harbour as fast as possible. Most of them keep the engine running unnecessarily and in the end the most tactful and polite people come out last. In addition to this one may ask how long Stenaline is going to wait not only to have staff supervising the disembarkment, but also to introduce a Non-EU and an EU citizen lane. Why on earth do EU citizens still have to get routinely through customs control. All airports use this and anyway, most European countries have long stopped this stupid checking for EU citizens, even those who have not formally signed the Schengen agreement.
Point two. We were allotted a cabin in which the bathroom had been renovated while the rest was in bad repair. One very dubious and messed up 230 volt plug only, of course still no USB sockets, very dim lighting with very weak energy-saving bulbs. Never seen that on a Stena night crossing in over thirty years! The ladder to access the top bunk bed missed a rubber foot and noisily dangled around when fixed on the wall when not in use. I'll pass on the other details of the same sort. Considering the price you pay for a cabin on bord you expect more than in a cheapo dilapidated motel room.
10 July 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your detailed feedback following your recent journey with us.
We appreciate your positive comments regarding the embarkation process in Kiel. At the same time, we are sorry to hear that the disembarkation experience in Gothenburg did not meet your expectations. We understand that traffic flow during disembarkation can be frustrating, particularly when many vehicles leave the vessel at the same time. Your observations regarding traffic management, supervision, and the customs procedures have been noted and will be shared with the relevant teams for review. Please note that customs and border control arrangements are determined by the responsible authorities and are outside of our direct control.
We are also sorry that the condition of your cabin fell short of the standard you expected. Your comments regarding the power outlet, lighting, bunk bed ladder, and the overall maintenance of the cabin have been forwarded to our onboard and technical teams for assessment. We continuously work to maintain and improve our cabins, and feedback such as yours helps us identify areas requiring attention.
Kind regards
Linda
Stena Line
Nice atmosphere on board
Check in was very easy, atmosphere on board relaxed. The food was good (dinner and breakfast) however the cabins a bit dates, yet still okay.
3 July 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your feedback! We also appreciate your comments about the cabins. Your feedback is valuable and helps us as we continue to improve our guests' experience. We hope to welcome you on board again soon!
Kind regards
Linda
Stena Line
Reply from Stena Line Deutschland
Thank you for your wonderful review! We’re delighted to read that you enjoyed the fast boarding process in the Netherlands and appreciated both the quality of our ship and the professionalism of our crew. We truly value your feedback and look forward to welcoming you on board again soon!
Kind regards
Linda
Stena Line
All went very smoothly food was good…
All went very smoothly food was good onboard and I like that I could book a cabin.
5 July 2026
Reply from Stena Line Deutschland
We truly appreciate your feedback and look forward to welcoming you on board again soon!
Kind regards
Linda
Stena Line
The best journey to Great Britain!
29 June 2026
Reply from Stena Line Deutschland
Recht herzlichen Dank für die so positive Bewertung!
Viele Grüße
Linda
Stena Line
The lack of a decent internet…
The lack of a decent internet connection in 2026 is a disgrace
21 June 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with the internet connection during your journey. We understand how important reliable connectivity is for many of our guests and appreciate that your experience did not meet your expectations.
Your comments have been noted and will be shared with the relevant teams as we continue to review and improve our onboard services.
Thank you again for your feedback, and we hope to welcome you on board again in the future.
Kind regards
Linda
Stena Line
The ship berthed punctual at 08:00 but…
The ship berthed punctual at 08:00 but I was still onboard at 08:50, I was on the Ramp. The fumes from the cars below made me feel sick and nausiated.
Why call drivers on deck 4 to their vehicles when disembarkment is not possible?
24 May 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your experience with us.
We are sorry to hear about the discomfort you experienced during disembarkation. We understand how frustrating it must have been to remain on board for an extended period after arrival, especially while being exposed to exhaust fumes on the vehicle deck.
Please accept our apologies for the inconvenience and discomfort caused. The timing of vehicle call-downs and the disembarkation process can occasionally be affected by operational or port-related circumstances, but we understand your concern regarding being asked to return to your vehicle before disembarkation was possible.
Your feedback has been forwarded internally for review, as we continuously work to improve both communication and procedures during arrival and unloading.
Thank you again for bringing this matter to our attention.
Kind regards
Linda
Stena Line
A very frendly and trouble free…
A very frendly and trouble free crossing from Holyhead to Dublin . The Personal were all extremely kind and all my Question were answered with a smile .
I was also able to change my return crossing without any Problems what so ever .All in all a very happy customer that would like to say a big thank you to all of the Crew.
13 May 2026
Reply from Stena Line Deutschland
Thank you so much for your wonderful review. We are delighted to hear that you had such a friendly and trouble-free crossing from Holyhead to Dublin.
Your kind words and appreciation mean a great deal to all of us, and we will be sure to share your feedback with the crew. Thank you once again for choosing to travel with us. We look forward to welcoming you on board again soon.
Kind regards
Linda
Stena Line
The whole experience was great, nothing was wrong about it.
Every person involved from dock to dock was super nice and helpful.
The whole experience was great, nothing was wrong about it.
Clean facilities, nice restaurant and seating areas.
Great cabins for exceptional prices.
17 May 2026
Reply from Stena Line Deutschland
Thank you very much for your wonderful feedback and we are truly looking forward to welcoming you on board again soon.
Kind regards
Linda
Stena Line
Unfortunately
Unfortunately, when I loaded the car onto the ferry, I didn't close the trunk tightly, and by the time we got to Latvia, my battery was completely dead. When I let them help, they refused, saying it wasn't their problem, and that if I couldn't start the car within 20 minutes, I'd have to sail back to Germany, where they'd help me, but they couldn't help me in Liepaja. Fortunately, there was another passenger who had the bare minimum of tools.
16 May 2026
Reply from Stena Line Deutschland
Thank you for sharing your experience with us. We are sorry to hear about the difficulties you faced upon arrival in Liepaja due to your car battery being discharged.
We understand how stressful this situation must have been after your journey. While there are operational and safety limitations regarding technical assistance in port areas, we regret that you felt unsupported at that moment.
At the same time, we are pleased that a fellow passenger was able to assist you and help resolve the situation. Feedback like yours is important to us, as it helps us review how we communicate and support passengers in unexpected situations.
We appreciate your comments and hope to have the opportunity to welcome you on board again under smoother circumstances.
Kind regards
Linda
Stena Line
Switching to DFDS after years as a regular customer
After years as a regular customer, this was the last time we will use Stena. We recently changed our car to one which is a mere 13mm longer than the maximum length for a standard car (4.7m) and ended up having to pay over €70 for those extra 13mm (in fact for up to 6m!) on top for what was already a very expensive return crossing. It will be Dunkirk-Dover on DFDS from now on - that company allows a way more reasonable 5m on its basic car rates.
9 May 2026
Reply from Stena Line Deutschland
Hej,
Thank you for your feedback.
As we can see, it seems that you switched cars, meaning when booking you planned to take another car on the trip as you actually did and therefore had to change to another, bigger category. That is unfortunate but the car categories (length, height, etc.) have been clearly communicated. Things happen and they do, that is why, in some cases, we recommend to book the bigger car, just to make sure.
Many of our customers like the simplicity of the offered categories, as it allows to either take a smaller car up to 4,7m or a bigger car up to 6m.
Best regards
Ulf
Stena Line
Reply from Stena Line Deutschland
Thank you for your wonderful feedback!
Kind regards
Linda
Stena Line
Fabulous trip with Stena Scandinavica. Crew very friendly, professionnal and perfect
Very big and confortable vessel. Crew very friendly, professionnal and perfect for all. Good food and ponctuality.
9 May 2026
Reply from Stena Line Deutschland
Thank you very much for your feedback about your journey with us.
Kind regards
Linda
Stena Line
Amazing
Safe, always friendly, best cabin ever, holiday starts second you drive in....slept with star views...woke up brought to home of heart...Cornwall
Amazing, Thank you...
28 April 2026
Reply from Stena Line Deutschland
Thank you very much for your kind review.
We are pleased to hear that you felt safe and welcomed and that you enjoyed your stay in the cabin. It’s great to know that the atmosphere, contributed to a positive start to your holiday.
Thank you for taking the time to share your feedback. We would be happy to welcome you again in the future.
Kind regards
Linda
Stena Line
Relaxed crossing and when travelling at…
Relaxed crossing and when travelling at night we don’t lose much time travelling
21 April 2026
Reply from Stena Line Deutschland
Besten Dank für Ihr Feedback!
Viele Grüße
Linda
Stena Line
As gold member I was overcharged for…
As gold member I was overcharged for the lounge and could not get it rectified on the ship. Poor customer service.
20 April 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your feedback. We regret to hear about your experience regarding the lounge charge for GOLD Members.Please accept our apologies for the inconvenience this caused. We appreciate your comments, as they help us identify areas where we can improve our service.
Kind regards
Linda
Stena Line
Noisy and smelly cabin
Noisy and smelly cabin, vessel looks run-down and somewhat neglected as a whole (Saying this as a large - vessel Captain). Limited food options and unnecessarily complicated „seating procedures“ (Restaurant is 2/3 empty but next à la carte dining table is over1h wait time). Early PA - announcements to make sure people are having an overpriced breakfast instead of letting them sleep as long as possible. Seriously considering pricier alternatives (Color Line) for an overall better experience.
15 April 2026
Reply from Stena Line Deutschland
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience on board did not meet your expectations.
We also appreciate your comments regarding the dining experience. We understand how frustrating it can be when availability does not match what is visible, and we will review our seating procedures to make them more efficient and transparent. Your feedback on the variety of food options will be shared with our culinary team as we strive to better meet guest expectations.
Regarding the early PA announcements, we apologize for any disturbance caused. We will reassess the timing and necessity of such announcements to ensure they are as unobtrusive as possible.
Thank you again for your honest feedback. It helps us identify areas where we need to improve, and we hope to have the opportunity to provide you with a much better experience in the future.
Kind regards
Linda
Stena Line
From the check-in to departure
From the check-in, going onboard, until I left the shop the 2 main things I noticed were how clean everything is and most important customer service from all Stena line team was tip top.
10 April 2026
Reply from Stena Line Deutschland
We truly appreciate your feedback!
Kind regards
Linda
Stena Line
Easy to Book and friendly to use.
Very easy to book, select your ferry time and day as wished. Crew members are very friendly and willing to assist.
8 April 2026
Reply from Stena Line Deutschland
Thank you so much for your kind feedback!
We’re delighted to hear that you found the booking process easy and that our crew made your experience enjoyable. It means a lot to us that our team’s friendliness and willingness to assist stood out.
We look forward to welcoming you on board again !
Linda
Stena Line
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