My first recharge of TMO prepaid with recharge.com went well. Minus 1 star because the pre-sale and post-sale info was a little ambiguous. Refill was automagically loaded to my TMO number (which I... See more
Company replied
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See what reviewers are saying
Hi im oder Card apple gifft end code not coming,im put wrong eimal,cant you check end a give you my new eimal end you send for eimal code am weiting 3 days for send my code pleses,thenk you for help e... See more
Company replied
I wanted to send credit to Indonesia and it was super easy and quick, I really loved the smooth access in the website. I thought that it wouldn't work at all but then it really did, which made me so h... See more
Company replied
I’ve been using Recharge.com for digital top-ups and gift cards, and every transaction has been smooth and straightforward. The website is easy to use, payments are processed quickly, and the codes ar... See more
Company replied
Company details
About Recharge.com
Written by the company
Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple.
recharge.com
Your one-stop-shop for call credit, prepaid credit, gift cards and so much more
Written by the company
- Looking for support? Get in touch ⬇️
- Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
- Simple
- Easy to use: Buy & send codes your way, receive them within 30 seconds.
- Convenient
- A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
- Secure
- Trusted by millions | +5 million happy customers around the globe (and counting).
We’re working hard on making it easy to support others safely, all over the world
It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.
Contact info
Netherlands
- support@recharge.com
- www.recharge.com
You should know
3.9
Great
96K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I completed the payment of €481.47 on…
I completed the payment of €481.47 on 22 July 2026. I do not request a refund, and I only ask the platform to deliver the ordered goods as agreed. I have contacted customer service many times for progress, but there has been no valid reply so far. Please arrange order delivery urgently.
22 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was very easy to use and very good
22 July 2026
Reply from Recharge.com
We're thrilled to know that you found our service easy to use and very good. Your positive feedback fuels us to work harder to provide an excellent experience for all our customers. ⚡️💡 Thank you for taking the time to share your review. Kind regards, Recharge.com
Reply from Recharge.com
We appreciate your five-star review! 😄 Thank you for your kind words. We're thrilled to hear about your excellent experience with our services. We'll continue to strive to maintain our high standard. Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your 5-star review! We're thrilled to hear that you find our site user-friendly. We strive to provide the best possible service to our customers. Do continue to enjoy our services! 😄✨ Kind regards, Recharge.com
Fast and easy
22 July 2026
Reply from Recharge.com
Thank you for your 5-star review! We're pleased to hear that you found our service fast and easy. That's exactly what we aim for! 🎉⚡️ We look forward to serving you again soon. Kind regards, Recharge.com
worst i use rhis a few times after…
worst i use rhis a few times after paying vouchers always say delYed then waiting for hours for them and on top takes custlmer service ages to respind
22 July 2026
Unprompted review
easy most times 80/20 happy customer
22 July 2026
Reply from Recharge.com
We're glad to hear that your experience with us has mostly been smooth and satisfactory! We always aim to keep our customers happy and make their experience as easy as possible. If you face any difficulties, don't hesitate to reach out to our customer service. They're always ready to help 😄. Kind regards, Recharge.com
Quick,easy,reliable.
21 July 2026
Reply from Recharge.com
Thank you for the 5-star review! We're thrilled to hear that you found our service quick, easy, and reliable. Your feedback motivates us to keep improving. 😄✨ Kind regards, Recharge.com
They charge more that suppliers
They actually charge more that the official NOS website. I actually miss click on google. This website should not offer recharging NOS sim cards.
20 January 2026
Reply from Recharge.com
Thank you for your feedback. We understand your concerns about the price difference. At Recharge.com, we aim to provide a quick, easy, and secure service for all your digital recharging needs. Although we strive to be competitive, our prices can sometimes be slightly higher than those of the official suppliers due to the added value of our services. We appreciate your understanding in this matter and will continue to improve our services based on your feedback. For any further questions or concerns, please feel free to contact our Customer Service. Kind regards, Recharge.com
Ridiculous experience
Extremely extremely poor service! Bought an Amazon gift card after VERY CLEARLY selecting the country of use. It is in all the screenshots. However the code was unusable.Immediately emailed customer support within 9 minutes of receiving the code. Have not heard back 2 days later. Waste of 100USD. (turns out they mistakenly sent a US code which is of no use for me)
19 July 2026
Unprompted review
Reply from Recharge.com
Hello,
We are sorry to hear about your frustration, but we want to clarify how our product pages work regarding regional restrictions.
Before completing a purchase, the country requirement for each card is explicitly displayed on the product page. For this specific item, it is clearly stated prior to checkout that the code can only be redeemed on the US Amazon store.
We also apologize for the delay in our support response. Our team works through inquiries as quickly as possible and will be in touch via email to review your case details.
Recharge.com
I bought a data bundle since last week…
I bought a data bundle since last week till now not working
Written to customer support not attended to.
I don’t recommend
18 July 2026
Reply from Recharge.com
We're very sorry to hear about your experience. We aim to respond to all customer enquiries as quickly as possible, so it's concerning to hear that you've not yet been assisted. If you're still experiencing issues, we encourage you to reach out to us again. Your feedback is invaluable in helping us improve our services. Kind regards, Recharge.com
I use this service once a month topping…
I use this service once a month topping up my husbands mobile as he works away from home, very handy service
20 July 2026
Unprompted review
Reply from Recharge.com
Thank you for the fantastic review! We're thrilled to hear that you find our service handy for topping up your husband's mobile. We're here to make life a little easier for you! 😄⚡️ Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your 5-star review! We're thrilled to hear you find our service quick and easy to use every month. 😄 We're committed to providing the best experience for our customers. We look forward to serving you again next month! Kind regards, Recharge.com
Reply from Recharge.com
Thank you for your feedback. We're sorry to hear about the difficulties you've encountered with payment. This is definitely not the experience we aim for. Please contact our Customer Service team directly for further assistance with this issue. They'll be more than happy to help you. Your feedback is very important to us as it helps us improve our services. Kind regards, Recharge.com
Because sometime I pay $20 I only get…
Because sometime I pay $20 I only get $10 only for which my friend told me
12 July 2026
Unprompted review
Reply from Recharge.com
Thank you for sharing your experience with us. We're sorry to hear that you've encountered an issue with our service. We understand your concern and would like to help you. Please reach out to our Customer Service team via our website, and they will assist you further. Your feedback is invaluable in helping us improve our services. Kind regards, Recharge.com
Danger 49£ fee
Danger, avoid recharge.com
they charge 49£ subscription fee a month on top of my 10£ top up.
You must to request to cancel it straight after payment
20 June 2026
Unprompted review
Reply from Recharge.com
Hello, The company responsible for the £49 monthly subscription is actually Prepaid Mobile Recharge (https://prepaid-mobile-recharge.com/en). We are a completely different company, called Recharge.com, and we don't offer subsciptions of any kind. Since these are two completely separate entities, we have no control over their charges and cannot cancel them on the customer's behalf. This review should be removed from our Trustpilot page and redirected to the correct one: https://www.trustpilot.com/review/www.prepaid-mobile-recharge.com. If you do not remove this review, it will be reported to the Trustpilot team for immediate removal. Recharge.com
Reply from Recharge.com
We're sorry to hear about your recent experience with us. We take such matters seriously. Our Customer Service team is best equipped to look into this matter and offer a resolution for you. If you haven't already, please contact them through the "Help" section on our website. Your feedback is valuable and will help us improve our services. Kind regards, Recharge.com
Reply from Recharge.com
Hello,
Orders can sometimes be blocked due to temporary spending limits, automated security checks (such as active VPNs or rapid transactions), or declines from your bank or payment provider.
To resolve this, we recommend waiting 24 to 48 hours for temporary limits to reset, turning off any VPNs, and checking with your bank to ensure they aren't blocking the transaction. You can also try using a different payment method. If the issue continues, please reach out to our support team from the email address linked to your account so we can investigate further.
Recharge.com
Reply from Recharge.com
Thank you for the 5-star review and your kind words! We're thrilled to hear that you found our service good and instant. We strive to keep it that way! ⚡️😄 Kind regards, Recharge.com
This is a scam.they have taken money…
This is a scam.they have taken money off from my account even I haven’t purchased anything.
19 July 2026
Unprompted review
Reply from Recharge.com
Hello,
We want to assure you that we do not take money from anyone's account without a purchase being made.
If you see a charge from us on your statement but you did not buy anything yourself, it is very likely that someone has stolen your payment details and used them unauthorized on our website.
Because your financial security is compromised, we strongly advise you to contact your bank or card provider immediately to block your card and dispute the fraudulent charges. You should also report this unauthorized activity to your local police.
Recharge.com
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